Export Assistant

Chery; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading automotive company in Malaysia is seeking an Export Coordinator to manage export documents and coordinate logistics. You will ensure compliance with international trade regulations and communicate with overseas customers. The ideal candidate has a minimum qualification of SPM or Diploma, with knowledge of export processes an advantage. This role requires good communication and organizational skills, along with proficiency in Microsoft Office.

Qualifications

• Basic knowledge of export procedures, documentation, and logistics is an advantage.
• Good coordination, communication, and organizational skills.
• Responsible, detail-oriented, and able to work as part of a team.

Responsibilities

• Prepare, review, and process export documents including commercial invoices and customs documentation.
• Ensure export activities comply with international trade regulations.
• Coordinate shipments with freight forwarders and shipping carriers.
• Respond to inquiries from overseas customers regarding order status and documentation.
• Update and maintain export data in ERP or logistics management systems.

Education

SPM / Diploma or equivalent qualification

Tools

Microsoft Office

Job description

Export Coordinator will prepare and manage export documents, coordinate logistics, support customers, maintain data, and drive continuous improvement.

Key Responsibilities

• Prepare, review, and process export documents including commercial invoices, packing lists, certificates of origin, and customs documentation.
• Ensure all export activities comply with international trade regulations, Incoterms, and destination‑country requirements.
• Maintain accurate and organized export records for audits and regulatory reporting.
• Coordinate shipments with freight forwarders, couriers, and shipping carriers.
• Arrange cargo bookings, confirm shipping schedules, and verify freight charges.
• Track shipment status and provide timely updates to internal teams and customers.
• Respond to inquiries from overseas customers regarding order status, documentation, shipping requirements, and product availability.
• Work closely with sales, production, warehouse, and finance teams to ensure timely order fulfillment.
• Assist in resolving shipment delays, documentation discrepancies, or customs clearance issues.
• Update and maintain export data in ERP or logistics management systems.
• Prepare reports on shipment status, export volumes, costs, and KPIs.
• Assist with export forecasting, inventory coordination, and planning activities.
• Monitor updates to export regulations and trade compliance requirements.
• Recommend improvements to streamline export processes and documentation workflows.
• Support internal audits, certifications, and trade‑related projects.

Requirements

• Minimum SPM / Diploma or equivalent qualification.
• Basic knowledge of export procedures, documentation, and logistics is an advantage.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Good coordination, communication, and organizational skills.
• Responsible, detail‑oriented, and able to work as part of a team.