Experience Center Operations Manager

CARSOME; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading automotive technology company in Petaling Jaya is seeking a Branch Operations Manager to oversee administrative and operational functions at the Experience Center. Responsibilities include managing support staff, improving operational strategies, ensuring compliance with SOPs, and tracking customer orders. Ideal candidates will have a degree in a relevant field and several years of experience, particularly in banking. Strong communication and problem-solving skills are essential.

Qualifications

• 3-4 years of relevant experience required.
• Ability to work independently with minimal supervision.
• Experience in the banking industry is preferred.

Responsibilities

• Manage operational matters at the Experience Center.
• Develop strategies for improving branch operations.
• Track customer orders and liaise with various stakeholders.
• Train and develop Branch Support Admins.
• Ensure adherence to SOPs and CMS data accuracy.

Skills

Microsoft Office proficiency

Google Workspace proficiency

Strong problem-solving skills

Attention to detail

Excellent communication skills

Education

Bachelor's degree or professional qualification in accounting, finance, business, or economics

Job description

A leading automotive technology company in Petaling Jaya is seeking a Branch Operations Manager to oversee administrative and operational functions at the Experience Center. Responsibilities include managing support staff, improving operational strategies, ensuring compliance with SOPs, and tracking customer orders. Ideal candidates will have a degree in a relevant field and several years of experience, particularly in banking. Strong communication and problem-solving skills are essential.