Executive - TQM

Genting Malaysia; Genting Highlands; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading multinational conglomerate in hospitality seeks a TQM Executive in Genting Highlands, Malaysia. The successful candidate will be responsible for enhancing ISO Management Systems, supporting audits, and conducting training programmes related to quality improvement. Ideal candidates should hold a relevant degree, have strong communication skills, and be proficient in Excel, PowerPoint, and MS Word. Fresh graduates are encouraged to apply for this exciting opportunity to build a dynamic career and contribute to a strong quality culture.

Qualifications

• Ability to work independently and as part of a team.
• Good time management and organizational skills.
• Ability to speak and write in Mandarin is an added advantage.

Responsibilities

• Assist in planning and improvement of ISO Management Systems.
• Support audits and documentation control.
• Conduct TQM awareness programmes and training sessions.
• Liaise with stakeholders to promote a quality culture.

Skills

Excel

PowerPoint

MS Word

Communication

Interpersonal skills

Teamwork

Education

Degree or equivalent from a recognized university

Job description

Overview

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. If you are searching for a dynamic career full of exciting growth opportunities, look no further and join us today!

TQM Executive – ISO related focus

Responsibilities

• Assist in the planning, implementation, maintenance, and continual improvement of ISO Management Systems (e.g. ISO 9001 and other applicable standards), including supporting training needs related to system requirements.
• Support internal and external audits, documentation control, corrective and preventive actions (CAPA), and certification-related activities, including preparing audit briefings and post-audit training where applicable.
• Conduct, coordinate, and support TQM awareness programmes, ISO-related training sessions, and quality improvement briefings to enhance organizational understanding and compliance.
• Assist in identifying training gaps related to quality and ISO requirements and support the development and rollout of relevant training materials and sessions.
• Support the execution of engagement, quality, and continuous improvement programmes across departments, including facilitating workshops, briefings, and improvement discussions.
• Provide operational, administrative, and logistical support for daily TQM departmental activities, including training coordination, records management, and tracking of attendance and effectiveness.
• Liaise with internal stakeholders to promote a strong quality culture, compliance with ISO standards, best practices, and continuous learning.

Job Requirements

• Possess a Degree or its equivalent from a recognized university;
• Ability to work independently as well as a team player;
• Good in using Excel, power points and MS Words;
• Proactive, strong communication and interpersonal.
• Possess good time management, organizing and planning skills;
• Ability to speak and write in Mandarin is an added advantage
• Fresh graduates are encouraged to apply

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!