Job Description :
The Tenancy Administration Executive supports the Business Development (BD) Department by handling tenancy documentation, lease data management, and coordination between landlords, legal, and internal departments to ensure smooth tenancy operations for MR D.I.Y. outlets nationwide.
Tenancy Documentation
- To manage and prepare documentation in the application process for new TNB and watermeter accounts for new store openings, including coordination with landlords, contractors, and relevant authorities.
- Liaise with the Utilities Department to resolve any pending or disputed TNB and water bill inquiries related to existing stores OR Previous stores.
- Backtrack and follow up on pending water meter applications for previously opened stores to ensure all utilities are properly registered under the correct account.
- Liaise with landlords/agents to provide the necessary documents required by the License Division.
- Support the BD team and other internal departments on documentation matters (Letter Of Offer & Tenancy Agreement), in accordance with the scope of work and instructions provided by the superior.
- To support in preparing the Letter of Offer (LOO) and Tenancy Agreement (TA) for new stores.
Tenancy Record Management
- Support in maintaining and updating the tenancy database (e.g., outlet details, rental terms, landlord information).
- Support to ensure accuracy and completeness of tenancy records in the system.
Communication & Coordination
- Support in liaise with landlords, property agents, and legal department for agreement execution and related matters.
- Support in coordinating with internal departments such as Finance, Utilities (for rental payments), Projects, and Operations on tenancy issues.
- Support BD executives or managers in preparing documentation for new store openings, relocations, or etc
Job Requirements:
- Bachelor’s Degree in Business Administration, Property Management, Real Estate, or any related field.
- Fresh graduates are encouraged to apply; 1–2 years of related experience is an advantage.
- Strong attention to detail and accuracy in documentation.
- Good communication and coordination skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Able to handle multiple tasks and meet deadlines.
- Responsible, organized, and proactive.
- Able to work both independently and as part of a team.
- This role ensures smooth business licensing processes, compliance with regulations, and proper record-keeping for audit and renewal purposes.