Executive / Senior Executive Sales Support

OSK Property; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading property company in Kuala Lumpur is looking for a sales support professional to manage sales documentation and conversion. The role involves ensuring accurate sales entries, coordinating agreements, and preparing necessary reports. Candidates should hold at least a Diploma and ideally have some experience, although fresh graduates are welcome to apply. This is a great opportunity to begin a career in the property sector with a supportive team.

Qualifications

• Minimum Diploma or equivalent.
• Fresh graduates are encouraged to apply.
• At least 1 year of working experience in the related field.

Responsibilities

• Ensure accurate sales/data entries in the e-booking system and track sales conversion.
• Liaise and process sales documentation for purchasers and consultants.
• Monitor aging and sales conversion updates from bankers.
• Issue notice of release letter to buyers promptly.
• Co-ordinate signing of agreements and relevant documents.
• Prepare weekly sales and performance reports on time.
• Track promotional budget provisions accurately.
• Raise payment requisitions and verify claims.
• Handle commissions claims and appointments for agents.
• Prepare documentation for new launch projects.
• Verify legal fee claims from solicitors.
• Liaise with bankers and valuers for projects.
• Attend customer enquiries during sales events.
• Comply with departmental standard operating procedures.
• Carry out any other duties as instructed by Management.

Job description

This role will be responsible to handle sales support matters (including sales commission process) and to be in-charge of the master control for any projects that has been assigned by superior.

Your role and responsibilities:

• Ensure the sales/data entries in the e-booking system are accurate and tracking of sales conversion are within stipulated timeframe.
• Liaising and processing of sales documentation for purchasers, sales consultants and appointed agents.
• Close monitor of aging and sales conversion with sales consultants and appointed agencies. Obtain regular purchasers’ loan approval updates from panel bankers.
• Timely issuance of notice of release letter to buyers.
• Co‑ordinate Sale and Purchase Agreement / Deed of Mutual Covenant / Loan agreement and relevant documents signing with buyer(s) and respective lawyer.
• Timely preparation of weekly sales reports, sales performance report and sales conversion report.
• Keeping track of budget provision especially promotional packages such as rebate, Buyer Get Buyer (BGB) / Buyer Repeat Purchase (BRP) / Referral scheme, free gift etc.
• Raise payment requisition and verify the for BGB / BRP / referral / etc. Establish and monitor paper trail between departments.
• Timely processing of sales commission for sales consultant and marketing incentive (if applicable).
• To handle and coordinate the commissions claim and appointment matter for real estate agent.
• To prepare and coordinate all the documentation for a new launch project, for instance, SPA, DMC, consent letter, entitlement letter, etc.
• To verify the legal fee claim from solicitors.
• Liaising with end financing (EF) banker and/or valuer for empanelment of EF for new project.
• Attend to customers’ enquiries and giving sales support during sales event/ roadshow / exhibition whenever needed.
• To practice and comply to all departmental standard operating procedure manual (OPM) as outlined by the HOD and QAQC department.
• To carry out any other duties as and when instructed by the Management from time to time.

To be eligible for this role, you will require:

• Minimum Diploma or equivalent.
• Fresh graduates who are interested to start their careers are encouraged to apply.
• At least 1 year(s) of working experience in the related field is required for this position.