Executive Manager

PMCK Berhad; Alor Setar; On-site; MYR 120,000 - 180,000; Full time

Job summary

A healthcare organization in Alor Setar is seeking an experienced Corporate & Executive Manager to oversee strategic and operational aspects within the organization. The role includes managing resources, coordinating departmental operations, and ensuring alignment with organizational goals. The ideal candidate will possess a strong background in healthcare management, proven leadership skills, and the ability to engage with various stakeholders effectively. This full-time, on-site position offers the opportunity to drive corporate strategy and enhance operational efficiency within the organization.

Qualifications

• 5–10 years of experience in healthcare management or corporate affairs.
• Strong working knowledge of healthcare regulations and compliance.
• Experience in strategic planning and business operations.

Responsibilities

• Oversee corporate strategy, governance, and performance management.
• Support the CEO and senior leadership in driving corporate initiatives.
• Monitor operational KPIs across multiple hospitals.

Skills

Leadership and managerial capability

Communication and interpersonal skills

Analytical and critical thinking

Financial planning and budgeting

Project management

Knowledge of healthcare governance

Education

Bachelor’s Degree in Business Administration or related disciplines

Master’s Degree (MBA / MHA or equivalent)

Tools

Microsoft Office Suite

Project management tools

Job description

This is a full-time, on-site role for a Corporate & Executive Manager located in Alor Setar. The Corporate & Executive Manager will oversee and coordinate strategic and operational aspects of the organization. Key responsibilities include supervising departmental operations, managing resources, implementing organizational policies, and ensuring alignment with the company’s goals. The role also involves developing and maintaining relationships with stakeholders to promote synergy and collaboration.

Reports to

Managing Director / Chief Corporate Officer

Key Competencies & Professional Requirements

• Demonstrated leadership and managerial capability in strategic planning, organizational decision-making, and cross-functional team leadership within complex environments.
• Proven ability to develop, implement, and govern corporate policies, organizational frameworks, and enterprise-level strategies aligned with business objectives and regulatory standards.
• Exceptional communication, interpersonal, and negotiation skills, with the ability to engage effectively with Board members, regulators, clinicians, and multidisciplinary stakeholders.
• Strong analytical, critical thinking, and problem-solving skills, with the capacity to make sound, data-driven decisions under pressure.
• Excellent organizational and time-management abilities, capable of managing multiple priorities, projects, and stakeholders concurrently.
• Solid experience in financial planning, budgeting, and resource optimization to enhance operational efficiency and organizational performance.
• Familiarity with the healthcare industry and understanding of hospital operations, clinical workflows, and healthcare governance is highly advantageous.

Qualifications

Bachelor’s Degree in Business Administration, Healthcare Management, Finance, Economics, or related disciplines.

A Master’s Degree (MBA / MHA or equivalent) is an added advantage.

Experience

• 5–10 years of progressive experience in healthcare management, corporate affairs, strategic planning, or business operations.
• Prior experience in a hospital, healthcare group, or public-listed company environment is preferred.
• Strong working knowledge of: Ministry of Health (MOH) regulations, Private Healthcare Facilities and Services Act (PHFSA), Bursa Malaysia governance and compliance requirements, Clinical and operational terminology within healthcare settings

2. Role Purpose

To support the CEO and senior leadership team in driving corporate strategy, governance, performance management, and hospital-wide coordination. The role ensures effective execution of strategic initiatives, prepares Board-level documentation, enhances operational efficiency, and supports cross-hospital alignment within the group.

3. Key Responsibilities

A. Corporate Strategy & Planning

• Support development and execution of corporate strategies, hospital expansion plans, and new service lines.
• Coordinate annual business planning, budgeting, and performance review cycles.
• Conduct market research, financial analysis, benchmarking, and feasibility studies.
• Track KPIs across clinical, operational, and financial functions.

B. Executive Support & Management

• Act as a strategic executive aide to the CEO and senior management.
• Prepare executive briefs, reports, speeches, presentations, and Board papers.
• Manage follow-ups for CEO directives and ensure timely closure of action items.
• Coordinate meetings with regulators, investors, and key stakeholders.

C. Corporate Governance & Compliance

• Support compliance with Bursa Malaysia Listing Requirements, MCCG, Companies Act, and internal governance policies.
• Ensure timely preparation of materials for Board and Board Committee meetings.
• Assist in drafting policies, SOPs, and frameworks (risk, corporate governance, compliance).
• Provide internal audit and risk management follow-up support.

D. Operations Coordination & Performance Monitoring

• Liaise with multiple hospitals/branches to ensure alignment of strategy and performance.
• Monitor hospital-level operational KPIs (bed utilisation, throughput, clinical quality indicators).
• Identify operational gaps and elevate issues to senior management for resolution.
• Support cross-department projects (clinical, nursing, finance, HR, IT, operations).

E. Project & Change Management

• Lead or support strategic corporate projects (digital health, service line growth, JCI/MSQH accreditation, hospital expansions).
• Coordinate cross-functional teams and ensure timely project delivery.
• Implement change-management programs, especially for process improvement.

F. Communication, Engagement & Stakeholder Management

• Draft official letters, announcements, and communication on behalf of senior management.
• Assist with ESG initiatives, corporate social responsibility, and investor relations communication.
• Manage internal communication between headquarters and hospital operations teams.

5. Skills & Competencies

• Strong analytical skills and business acumen.
• Excellent writing ability (Board papers, policy papers, strategic reports).
• Good financial literacy (budgeting, analysis, reporting).
• Strong stakeholder communication and presentation skills.
• Project management and change management capability.
• High integrity, confidentiality, and ability to manage sensitive information.
• Proficiency in Microsoft Office Suite, project management tools, and dashboards.

6. Key Performance Indicators (KPIs)

• Quality and timeliness of Board/executive reports and presentations.
• Completion and success of corporate projects.
• Improvement in cross-hospital coordination and operational outcomes.
• Compliance with governance and reporting standards.
• Execution rate of CEO/senior management directives.
• Stakeholder satisfaction (internal and external).

7. Working Conditions / Requirements

• Able to travel to hospitals within the group as required.
• Able to work extended hours during Board cycles, budgeting periods, or major projects.
• High adaptability in a fast-paced, regulated healthcare environment.