Executive - Leasing & Tenancy Administration

Sunway Retail; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Selangor is seeking an Executive for Leasing & Tenancy Administration. The role involves maintaining tenant databases, executing leasing activities, and fostering relationships with tenants. Candidates should hold a relevant degree and possess strong communication skills in English and Bahasa Malaysia. The position requires travel between multiple retail locations and could suit both experienced individuals and fresh graduates. This role offers a dynamic environment in the retail sector.

Qualifications

• Minimum Bachelor’s Degree, Postgraduate Diploma, or Professional Certificate in a related field.
• Some relevant work experience preferred; fresh graduates are encouraged to apply.
• Good command of both written and spoken English and Bahasa Malaysia.

Responsibilities

• Maintain and expand the database of retailers and prospective tenants.
• Plan and execute leasing activities and lease renewals.
• Respond to and follow up on leasing enquiries.

Skills

Interpersonal skills

Communication skills

Proactive account management

Market research

Education

Bachelor’s Degree or equivalent in Marketing, Business Studies, Estate Management

Tools

Yardi

Job description

Executive - Leasing & Tenancy Administration

Maintain and expand the database of retailers and prospective tenants.

Plan and execute leasing activities and lease renewals in line with approved budgets, tenant mix strategies, and project timelines.

Respond to and follow up on leasing enquiries via email, telephone, and in-person meetings.

Maintain strong relationships with existing tenants and develop new tenancy opportunities through proactive account management.

Foster good working relationships with tenants and address their queries and complaints promptly and professionally.

Monitor and report on tenants’ performance and activities.

Conduct market and competitor research, as well as customer surveys, to support leasing strategies.

Prepare and process tenancy documents, including Letters of Offer, Tenancy Agreements, renewals, terminations, and pop-up licenses.

Coordinate with Tenancy Administration, Finance, and relevant departments to ensure accurate document execution and compliance.

Maintain up-to-date lease records and tenant information in the system (e.g., Yardi).

Generate leasing reports and assist in tracking rental performance, occupancy rates, and AEI progress.

Liaise with tenants and internal departments on documentation, space handover, and related matters.

Support leasing documentation processes, relocations, and temporary licensing arrangements.

Handle general administrative duties, including filing, preparing meeting minutes, and providing cluster leasing support.

Required Knowledge, Skills, and Abilities

Minimum Bachelor’s Degree, Postgraduate Diploma, or Professional Certificate in Marketing, Business Studies, Estate Management, or a related field.

Some relevant work experience preferred; fresh graduates are encouraged to apply.

Excellent interpersonal and communication skills, with a good command of both written and spoken English and Bahasa Malaysia.

Willing to be based at and travel between Sunway Pyramid Mall, Sunway Giza, and Sunway Square.