Executive, IT Support

Mamee; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company in Malaysia is seeking an IT Support Executive. You will provide high-level support for network infrastructure, assist with end-user computing, and train users on software deployment. The ideal candidate will have a diploma in IT or Computer Science, strong technical skills, and excellent communication abilities. Experience in IT support is an advantage.

Qualifications

• Strong technical knowledge in hardware, software, and applications.
• Experience in IT support is advantageous.
• Ability to communicate effectively with all organization levels.

Responsibilities

• Provide daily support for network infrastructure and hardware/software.
• Assist with in-house application and end-user computing.
• Train and deploy assigned software.

Skills

Technical knowledge of hardware/software/applications

Analytical skills

Good communication skills

Problem-solving skills

Education

Diploma or above in IT or Computer Science

Job description

Overview

Responsible for providing high-level technical support to executives, managing IT-related administrative tasks, and ensuring smooth operation of communication and technology systems for senior management.

Responsibilities

• Day to day business support of on premise or cloud network infrastructure, hardware and software
• Day to day business support on in-house application and end user computing
• Training and deployment of assigned software
• Miscellaneous ad-hoc tasks

Job Requirements

• Diploma or above in IT, Computer Science and/or equivalent
• Possess strong technical knowledge hardware/software/applications.
• Working experience in IT an added advantage
• Skills to envisage possible problems, determine and implement solutions. combined with good analysis skills and ability to quickly learn new concepts and systems.
• Good communication skills to cooperate with people at different organization levels.
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
• CCNA/Azure Fundamentals will be an added advantage.