EXECUTIVE, IT (F&B)

BIG APPLE Donuts & Coffee; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food and beverage company in Kuala Selangor is seeking an IT Support Specialist to provide ongoing support for network configurations, enterprise software, and POS systems. The ideal candidate will have a diploma in Computer Science or Information Technology, along with 2-3 years of relevant experience, preferably in the F&B or retail industry. Proficiency in both English and Bahasa Malaysia is required. This role requires effective troubleshooting and problem-solving skills, along with a willingness to travel.

Qualifications

• 2-3 years of relevant working experience, preferably within the F&B or Retail industry.
• Demonstrated ability to manage IT projects and meet established deadlines.
• Proficient in both written and spoken English & Bahasa Malaysia.

Responsibilities

• Provide ongoing support for network configurations, firewalls, and data protection measures.
• Offer expert support for enterprise software, POS systems, and other business applications.
• Plan, lead, and execute IT projects, ensuring smooth deployment and integration.
• Ensure network security by implementing best practices and monitoring for potential threats.
• Provide comprehensive IT support to internal teams, diagnosing and resolving technical issues efficiently.
• Ensure minimal downtime by troubleshooting hardware, software, and network problems.
• Oversee and maintain the company’s IT infrastructure, ensuring optimal system performance.
• Conduct routine maintenance and upgrades for servers, networks, and other critical systems.
• Collaborate with cross-functional teams to align technology with business objectives.
• Maintain system documentation and provide user training as needed.

Skills

Network Management

POS System

Cybersecurity

System Administration

Analytical skills

Troubleshooting skills

Problem-solving skills

Education

Diploma in Computer Science or Information Technology

Job description

BIG APPLE Donuts & Coffee – Kuala Selangor, Selangor

8d ago, from Big Apple Donuts and Coffee

Responsibilities

• Provide ongoing support for network configurations, firewalls, and data protection measures.
• Offer expert support for enterprise software, POS systems, and other business applications.
• Plan, lead, and execute IT projects, ensuring smooth deployment and integration.
• Ensure network security by implementing best practices and monitoring for potential threats.
• Provide comprehensive IT support to internal teams, diagnosing and resolving technical issues efficiently.
• Ensure minimal downtime by troubleshooting hardware, software, and network problems.
• Oversee and maintain the company’s IT infrastructure, ensuring optimal system performance.
• Conduct routine maintenance and upgrades for servers, networks, and other critical systems.
• Collaborate with cross-functional teams to align technology with business objectives.
• Maintain system documentation and provide user training as needed.

Requirements

• A Diploma in Computer Science or Information Technology.
• 2-3 years of relevant working experience, preferably within the F&B or Retail industry.
• Proficiency in Network Management, POS System, Cybersecurity, and System Administration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Demonstrated ability to manage IT projects and meet established deadlines.
• Willing to travel and possess a valid driving license.
• Proficient in both written and spoken English & Bahasa Malaysia.