Executive – ICT Applications Developer & Support Engineer

Taylor's Education Group; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading educational institution in Kuala Lumpur seeks an Executive – ICT Applications Developer & Support Engineer to enhance application development and provide system support across various educational platforms. The ideal candidate will have a degree in Computer Science or related field, experience in application development and system support, and familiarity with Google Workspace scripting. This position plays a crucial role in ensuring application efficiency and resolving system issues for the school community.

Qualifications

• Degree or Diploma in Computer Science/Information Technology or equivalent.
• 3-5 years of working experience in Application Development and System Support.
• Ability to speak and write good English.

Responsibilities

• Support, troubleshoot, and maintain Student Information Management and Library Systems.
• Setup, code, and troubleshoot scheduler job via scripting and Power-Shell.
• Develop API integration for Student Management System and CRM.

Skills

Google Workspace scripting

Application Development

System Support

SQL Query

Power BI

Education

Degree or Diploma in Computer Science/IT

Tools

Power-Shell

SSRS

SFTP

WordPress

Job description

Executive – ICT Applications Developer & Support Engineer

Taylor's Education Group – Mont Kiara, Kuala Lumpur

The Exec – ICT Applications Developer & Support Engineer is responsible for the application development, SQL query coding, Power BI dashboard, Google Workspace development and application support throughout the school by ensuring that the services meet quality standards, and are functional, secure, and scalable based on the needs of the school and standardize according to Taylor’s School best practice.

KEY RESULTS AREAS / RESPONSIBILITIES

• Responsible to setup, code and troubleshoot scheduler job via scripting and Power‑Shell on application server, SFTP and SSRS server within the school and other supported Taylor’s Schools.
• Responsible to review, understand and develop API integration for Student Management System, CRM and other applications used within the school and other supported Taylor’s Schools.
• Familiar with Google Workspace scripting and ability to automate tasks with coding and scripting.
• Familiar with open source WordPress & HTML5.
• Responsible to perform any software application development or support via Google Workspace, MS Power BI, MS SQL Query and MS SQL within the school environment.
• Responsible to support, troubleshoot, maintain and participate in requirement gathering process on any existing and future enhancement of the Cashless and Card Access System within the school environment.
• Responsible to support the Student Information Management, Library System, LMS and other integrated system on issue reported, follow‑up, apply patch and version updates to resolve the issue with the vendor.
• Responsible for documenting service log, keeping track of version upgrades, handling enhancements and improvements to system applications and providing telephone technical support to the school community and other supported Taylor’s Schools.
• Responsible for maintaining and troubleshooting system applications for office applications and other software applications within the school environment.
• Responsible for keeping track of ICT resources tagging, allocations and assignments as well as managing the In/Our forms within the department.

JOB TASKS

• To support, troubleshoot, maintain and apply updates on Student Information Management, Library System, LMS and other integrated systems within the school.
• To setup, code and troubleshoot scheduler job via scripting and Power‑Shell on application server, SFTP and SSRS server within the school and other supported Taylor’s Schools on system integration standardization.
• To review, understand and develop API integration for Student Management System, CRM and other applications used within the school and other supported Taylor’s Schools on system integration standardization.
• Familiar with Google Workspace scripting and ability to automate tasks with coding and scripting.
• Provide operational statistics and reports as and when required.
• Employ safe working practices and to comply with relevant Health and Safety regulations.
• Undertake tasks that may be assigned by the ICT Manager.

JOB SPECIFICATIONS

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION

Degree or Diploma in Computer Science/Information Technology or equivalent

RELATED EXPERIENCE

• 3‑5 year’s of working experience in Application Development and System Support.
• Able and familiar with Google Workspace scripting and multiple 3rd party tools to simplify work processes.
• Able to handle multiple projects simultaneously and to perform various tasks in succession.
• Ability to speak and write good English.

COMPETENCIES (BEHAVIOURAL)

• Well organized, detailed, creative, self‑motivated and able to work effectively and efficiently even under pressure.
• Able to work in a team and also independently.

The Management reserves the rights to amend or include additional details towards your job description at any point of time in any form of communication.