Executive - HR Operations - Employee Lifecycle

Reckitt; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hygiene and health company is seeking an HR Analyst in Kuala Lumpur to drive innovation in HR strategies through data analysis. You will work in a dynamic environment, supporting decision-making processes and delivering advanced HR services. Candidates should have a Bachelor's degree and proficient analytical skills. We encourage fresh graduates to apply, as this role offers opportunities to develop and enhance HR oil services in a global context.

Benefits

Parental benefits

Employee Assistance Program

Life insurance

Short-term incentives

Qualifications

• Minimum 1 year of experience in Employee Lifecycle or HR Services preferred.
• Proficient in MS Office applications, especially Excel.
• Good command of spoken and written English.

Responsibilities

• Act as part of the Global People Services Team.
• Deliver advanced HR services and handle complex queries.
• Collaborate with internal teams to identify optimal solutions.

Skills

Analytical abilities

Excellent communication skills

Service orientation

Attention to detail

Time management

Education

Bachelor’s degree in any field

Tools

MS Office (Excel)

ServiceNow

SuccessFactors

HRIS

Job description

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Human Resources

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.

About the role

As a HR Analyst at Reckitt's Shared Services Centre, you will dive into data-driven environments where your insights have the power to shape our HR landscape. This is a role for those who find stories in numbers and strength in analytics. If you're ready to support informed decision‑making and drive innovation in our HR strategies, we invite you to bring your analytical thinking to a place where it can truly make an impact.

Key Areas of Responsibilities

• Act as part of the Global People Services Team aligned to ‘Hire to Retire’ services supporting ASEAN, North Asia, MENARP & Africa region.
• Deliver advanced HR services, including handling complex queries and providing first‑line advice and guidance.
• Execute data transactions or system transactions where these cannot be performed by self‑service or automation, ensuring accuracy and compliance.
• Collaborate with subject matter experts (e.g., HR Business Partners, Centers of Excellence) and internal teams (e.g., Solutions Team) to identify optimal solutions for employee queries.
• Prioritize cases and conduct continuous follow‑ups to ensure timely case closure in line with SLA.
• Identify and drive continuous improvement initiatives within HR processes and systems.
• Demonstrate a methodical and organized approach to work situations with high attention to detail.
• Maintain professionalism and customer focus, including absolute discretion and sensitivity in handling confidential matters.

Key Challenges

• Managing tight deadlines while maintaining high integrity and strong analytical skills.
• Demonstrating technical proficiency, attention to detail, and perseverance to deliver results.
• Ability to work independently and as an adaptable team player with a strong service ethic.
• Exhibiting resilience and flexibility in response to continuous change.

Education

• Bachelor’s degree in any field from a recognized university or relevant professional qualifications.

Experience

• Minimum 1 year of experience in Employee Lifecycle or HR Services (e.g., onboarding, offboarding, HR administration, case management) would be added advantage.
• Fresh grads are welcome to apply.

Technical Skills

• Proficient in MS Office applications, especially Excel (v‑lookup, nested IF, string, pivot tables, and other advanced functions).
• Good knowledge of HR systems such as ServiceNow, SuccessFactors, and HRIS is an advantage.

Competencies

• Strong analytical abilities and excellent communication skills.
• Ability to manage time and responsibilities with a high degree of autonomy.
• Ability to work under pressure and meet tough deadlines.
• Good command of spoken and written English.

The skills for success

Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Storytelling; Data led storytelling, Strategic mindset, Digital literacy, HR Data Analsyis; Data management; Employee data management, Commercial accumen, Solutioning.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short‑term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.