Executive Field Sales (FMCG)

DKSH Group; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global firm in consumer goods is looking for an Executive Field Sales in Kuantan. The role involves selling products to meet sales targets, managing customer relationships, and executing sales plans. Candidates should possess a diploma in Business Studies, Marketing, or a related field, along with sales and communication skills. The position offers a dynamic environment where you will directly impact business performance and customer satisfaction.

Responsibilities

• Support superior in managing day-to-day operating expenditures.
• Implement action plans to achieve sales targets.
• Track self/team progress against key performance indicators.
• Execute sales activities for assigned businesses/territories.
• Prepare quotation/tender prices and delivery terms.
• Report on competitor activities.
• Record sales data for reporting and tracking.
• Execute continuous improvement activities.
• Maintain a customer complaints/issues log.
• Respond to customer orders and queries.
• Work with internal stakeholders for timely product delivery.

Skills

Sales skills

Communication skills

Negotiation skills

Analytical skills

Office productivity tools (Excel, Word, PowerPoint)

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Job description

Title: Executive Field Sales (FMCG, Kuantan)

Location: Kuantan, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 220764

Job Summary

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline