Executive Field Sales (FMCG)

DKSH Group; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sales organization in Ipoh is looking for an Executive Field Sales professional to drive sales and achieve targets in the FMCG sector. The role requires strong selling abilities, excellent communication, and negotiation skills, along with proficiency in office tools. A Diploma or professional qualification in Business Studies, Marketing, or Economics is essential. This position offers a dynamic and engaging environment, where successful candidates will contribute to overall business objectives and build lasting customer relationships.

Qualifications

• Demonstrate strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Fluency in local language and ideally in English, both written and spoken.

Responsibilities

• Achieve sales targets for assigned businesses/territories.
• Implement action plans to achieve sales goals.
• Execute sales activities and manage customer relationships.
• Record sales data and maintain customer relationship databases.
• Respond to customer queries and manage complaints.

Skills

Selling skills

Communication skills

Negotiation skills

Analytical skills

Fluency in local language

Fluency in English

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

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Executive Field Sales (FMCG, Ipoh)

Location: Ipoh, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 220620

Description:

Job Summary

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline