Executive, Branch Support

Liberty General Insurance Berhad; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Johor Bahru is seeking candidates for a pivotal role in branch support. Responsibilities include system administration, staff attendance monitoring, and ensuring compliance with regulations. Applicants should have a minimum degree and 1-2 years of experience in general insurance support, especially in motor insurance. The ideal candidate thrives in a fast-paced environment and is based in Johor Bahru.

Qualifications

• 1-2 years of working experience in branch support in General Insurance.
• Ability to work in a fast-paced environment.
• Experience in the insurance industry, particularly motor business.

Responsibilities

• Responsible for system administration.
• Monitor staff attendance, office maintenance, and discipline.
• Prepare and check monthly reports as required.

Skills

System administration

Staff attendance monitoring

Financial reporting

Customer service

Education

Minimum Degree or equivalent qualification

Job description

Overview

Provide support to branch office matters and to marketers in all matters pertaining to agency force. Key support staff to assist in growing the agency force as when marketers are out in the field servicing the agency.

Responsibilities

• Responsible for system administration
• Administrate and monitor staff attendance, welfare, discipline, office administration maintenance, upkeep and security system
• Monitor/Check monthly reports (e.g. CBC, SRT EON, REXIT, CCD)
• Resolve/Follow up agent’s outstanding accounts
• Prepare payment requisition for agent’s internet subscription & smart assists and monitor internet fees & towing fees
• Prepare monthly reports to Head Office as required
• Respond to various requests from customers/agents/HQ
• Ensure effective and efficient administration of day-to-day business operations in line
• Ensure compliance with regulations and laws

Requirements

• Minimum Degree or equivalent qualification
• At least 1 – 2 years of working experience in branch support in General Insurance
• Able to work in a fast-paced environment
• Have worked in Insurance industry particularly motor business
• Able to work in Johor Bahru branch

Application questions

• What's your expected monthly basic salary?
• How many years' experience do you have in the insurance industry?
• How much notice are you required to give your current employer?