Executive Assistant

Teco Electric & Machinery Sdn Bhd; Serdang, Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational company based in Kedah is seeking an experienced Executive Assistant to support the President of Southeast Asia. This role requires organizing executive schedules, managing customer relationship management tasks, and facilitating regional projects. The ideal candidate will have over 5 years of experience, strong organizational and communication skills, and proficiency in Microsoft Office and CRM platforms. Fluency in Malay, English, and Chinese is mandatory, making this an integral role with visibility across Southeast Asia.

Qualifications

• Minimum 5 years' experience as an Executive Assistant.
• Proven ability to handle executive-level communications and complex schedules.
• Familiarity with CRM platforms is preferred; willingness to learn required.
• Excellent verbal and written communication skills in English and Chinese.

Responsibilities

• Manage the President’s calendar across time zones and organize high-level meetings.
• Maintain and update CRM records and support customer engagement activities.
• Facilitate cross-border projects and coordinate leadership engagements.

Skills

Organizational skills

Communication skills

Problem-solving skills

Stakeholder management

Adaptability

Attention to detail

Tools

Microsoft Office

CRM platforms (Salesforce, HubSpot, Zoho)

Job description

We are looking for a mature, reliable, and patient Executive Assistant (EA) to provide high-level support to the President of Southeast Asia by ensuring effective management of executive priorities, stakeholder communications, and regional coordination.

In addition to traditional EA responsibilities, the role will provide support functions in Customer Relationship Management (CRM) to strengthen customer data accuracy, reporting, and engagement tracking.

This position requires professionalism, confidentiality, and strong organizational skills, with the ability to act as a trusted partner to senior leadership.

Key Responsibilities:

• Executive Support (Primary)
  • Manage the President’s calendar across multiple time zones with accuracy and foresight.
  • Organize and coordinate high-level meetings, prepare agendas, and capture action points.
  • Handle complex travel arrangements, events, and external engagements.
  • Prepare professional documents, reports, and presentations for regional and HQ audiences.
  • Act as a point of contact and representative for the President with internal teams and external partners.
• CRM Support (Secondary)
  • Maintain and update CRM records to ensure accuracy and reliability of customer data.
  • Support the monitoring of key opportunities, sales pipeline, and customer engagement activities.
  • Generate and distribute CRM reports to provide leadership visibility.
  • Assist in encouraging CRM best practices within the regional team.
• Regional Coordination
  • Facilitate cross-border projects and corporate initiatives across SEA entities.
  • Coordinate internal communications, regional events, and leadership engagements.
  • Track and follow up on action items to ensure alignment with strategic priorities.

Requirements

• Minimum 5 years’ proven experience as an Executive Assistant, ideally supporting senior management or C‑level executives.
• Proven ability to manage executive-level communications, confidentiality, and complex schedules.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot, Zoho) preferred; willingness to learn required.
• Strong organizational and problem‑solving skills, with the ability to anticipate needs.
• Excellent communication skills (verbal and written), with confidence in engaging stakeholders at all levels.
• Fluent (spoken & written) in B. Malaysia, English & Chinese is required. Proficiency in additional SEA languages is an advantage.
• High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook); strong digital fluency.
• Demonstrated integrity, discretion, and trustworthiness.
• Professionalism & Integrity: Exercises discretion, confidentiality, and sound judgment.
• Organization & Execution: Strong planning and follow-through in fast‑paced environments.
• Stakeholder Management: Builds positive working relationships across countries and cultures.
• Adaptability: Able to prioritize and manage changing priorities effectively.
• Attention to Detail: Ensures accuracy and quality in all deliverables.

Why This Role Matters

• Direct exposure to executive decision‑making and regional strategy execution.
• Contribution to both leadership efficiency and customer relationship management.
• High visibility across Southeast Asia, offering growth in leadership presence and skills.
• Opportunity to play a trusted role in enabling regional leadership, with visibility across Southeast Asia.

Application Questions

• What is your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an executive assistant?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• Do you have experience in a role which requires relationship management experience?
• Which of the following languages are you fluent in?