Executive Assistant

The Boston Consulting Group GmbH; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur seeks an experienced Executive Assistant to provide essential support to top-level executives. The role involves managing complex calendars, organizing meetings and travel, and maintaining documentation. Ideal candidates should have at least 5 years of relevant experience and strong skills in Microsoft Office. The position requires excellent multitasking and interpersonal skills, with a strong commitment to service quality and client engagement.

Qualifications

• Minimum of 5 years of work experience in a professional services environment.
• Experience supporting C-level executives preferred.
• Strong typing skills and proficiency in Microsoft Word, Excel, PowerPoint.

Responsibilities

• Manage complex calendars and schedule a variety of meetings.
• Organize travel arrangements and logistics.
• Maintain documentation and files in advance of meetings.

Skills

Multi-tasking

Interpersonal skills

Organizational skills

Customer service orientation

Written communication in English

Education

Secretarial diploma or equivalent

Tools

Microsoft Office Suite

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

• Manage complex calendars, offering alternatives, trade‑offs and considering the most efficient use of Managing Director & Partner, Partner & Principal’s time, with timely reminders as necessary.
• Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
• Organize documentation and maintain files/record‑keeping systems and confidential files in advance of meetings.
• Organize travel arrangements; anticipate and coordinate travel and logistics needs.
• Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
• Provide professional support to BCG visitors, assisting with settling in requirements and greeting as appropriate.
• Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
• Establish and maintain systems to organize and manage details and ensure accuracy in all aspects.
• Receive, screen, and sort incoming mail by priority, responding promptly to inquiries as needed.
• Support case teams, internal committees, and practice area activities and information requests.
• Maintain highest levels of internal and external confidentiality.
• Provide general administrative support: typing, telephone support, mail, copying, faxing, filing, calendar functions, voicemail and e‑mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
• Provide back‑up assistance to other EAs and Reception Desk as needed.

What You’ll Bring

• Ideally, minimum of 5 years of work experience gained in a professional services environment.
• Preferred: Previous experience supporting C-level executives, particularly CEOs.
• Ability to multi‑task in a fast‑paced, deadline‑driven, service‑oriented environment.
• Secretarial diploma or equivalent in related fields.
• Team player able to work independently, with demonstrated flexibility, responsiveness and initiative.
• Strong interpersonal skills – able to work effectively with all levels of staff.
• Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
• Strong organizational skills, ability to set priorities, display attention to detail and tenacity with follow‑ups.
• Excellent oral and written communication skills in English.
• Consistently handle situations with tact and patience, and work well under pressure.
• Highly motivated, energetic and resourceful.
• Strong customer service orientation – respond to customers’ needs with urgency and a “How can I help” mindset.
• Ability to work beyond normal office hours (sometimes weekends) during peak periods.
• Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, PowerPoint.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E‑Verify Employer. Click here for more information on E‑Verify.