Entry-Level NOC Operator: 4-Day Week & QoS Troubleshooting

MYEG; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading Malaysian tech company is seeking candidates for a role focused on end-to-end service qualification. Responsibilities include monitoring Traffic QoS, performing fault analysis, and troubleshooting via support services. Candidates must hold a Diploma or Degree in Computer Science or a related field. Fresh graduates are welcome, with the ability to work shifts. This position offers a unique opportunity to develop technical skills in a dynamic environment.

Qualifications

• Possess at least a Diploma or Degree in Computer Science or related field.
• Fresh graduates are welcome to apply.
• Able to work in shift mode.

Responsibilities

• Responsible for end-to-end service qualification, including Traffic QoS monitoring and manual phone testing.
• Perform fault analysis and troubleshooting via the support portal.
• Communicate with customers providing timely updates.

Education

Diploma or Degree in Computer Science or related field

Job description

A leading Malaysian tech company is seeking candidates for a role focused on end-to-end service qualification. Responsibilities include monitoring Traffic QoS, performing fault analysis, and troubleshooting via support services. Candidates must hold a Diploma or Degree in Computer Science or a related field. Fresh graduates are welcome, with the ability to work shifts. This position offers a unique opportunity to develop technical skills in a dynamic environment.