Enterprise CRM Presales Specialist: Demos, QA & Docs

ORLIG Sdn Bhd; Subang Jaya; On-site; MYR 35,000 - 45,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking a passionate IT Presales Specialist to support their expansion in Enterprise CRM solutions. Responsibilities include system testing, data preparation, and creating UI designs for demonstrations. The ideal candidate holds a Bachelor's degree in IT and possesses strong organizational and communication skills in both English and Bahasa Malaysia. This role is essential in ensuring product performance and customer satisfaction.

Qualifications

• Bachelor's degree in IT or any related field.
• Basic understanding of CRM or enterprise software solutions.
• Strong organizational skills with attention to detail.
• Proficient in English and Bahasa Malaysia.

Responsibilities

• Conduct system testing to identify and report bugs.
• Configure systems with meaningful data tailored to industry needs.
• Create mock screens and UI designs for presentations.
• Develop customized product and solution videos.
• Document meetings accurately before distributing to stakeholders.
• Assist in compiling and submitting tender documents.
• Maintain presales documents for quick access.

Skills

CRM knowledge

Organizational skills

English proficiency

Bahasa Malaysia proficiency

Team collaboration

Education

Bachelor's degree in IT or related field

Tools

Adobe XD

Canva

Job description

A technology solutions provider in Malaysia is seeking a passionate IT Presales Specialist to support their expansion in Enterprise CRM solutions. Responsibilities include system testing, data preparation, and creating UI designs for demonstrations. The ideal candidate holds a Bachelor's degree in IT and possesses strong organizational and communication skills in both English and Bahasa Malaysia. This role is essential in ensuring product performance and customer satisfaction.