Enrolment Assistant ( for Singapore Based Company )

MasterMaths Education Centre Pte Ltd; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

An education company in Johor, Malaysia is seeking a detail-oriented Enrolment Assistant to provide administrative support and customer service. Responsibilities include maintaining records, responding to inquiries, and assisting with marketing tasks. The ideal candidate holds a Bachelor’s Degree in Business Studies and demonstrates fluency in English. This role offers opportunities for learning and development in both administration and marketing areas.

Qualifications

• Detail-oriented with strong administrative skills.
• Eager to learn about marketing tools and techniques.
• Excellent communication skills, particularly in English.

Responsibilities

• Provide administrative support for events and consultations.
• Maintain and update records in CRM tools.
• Respond to customer inquiries through various platforms.
• Assist in sending reminders and information packs.
• Help process rewards and referrals.
• Coordinate minor marketing design tasks.

Skills

Administrative diligence

Basic marketing tools knowledge

Friendly communication

Fluency in English

Education

Bachelor’s Degree in Business Studies or Related

Tools

CapCut

Canva

Meta

Job description

Enrolment Assistant ( for Singapore Based Company )

Enrolment & Marketing Assistant for Singapore Based Company

Key Responsibilities

• Administrative Support: Assist in preparing materials for events, presentations, and enrolment consultations.
• Database Upkeep: Regularly update and maintain contact records and follow-up notes in CRM tools.
• Customer Support: Respond to WhatsApp/Facebook/Email enquiries and elevate to executives when needed.
• Follow-Up Support: Help send reminders or info packs to leads after trial classes, events, or webinars.
• Rewards Processing: Assist with issuing reward vouchers and tracking referral records.
• Marketing Tasks: Help coordinate small graphic design tasks (Canva), caption writing, or reposting on social media.
• Other ad-hoc duties

Required Skills

• Diligence in admin and detail-oriented
• Willingness to learn basic marketing tools (CapCut, Canva, Meta)
• Friendly communicator with customer-first mindset with great fluency in English Language
• Bachelor’s Degree in Business Studies or Related

Kindly submit resume/CV to *************@mastermaths.com.sg