Engineer, Regional Technical Support

Johnson Controls; Petaling Jaya; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading technology company in Petaling Jaya is seeking an Engineer for Regional Technical Support. The role involves providing comprehensive sales support, including technical quotation preparation and customer relationship management. Candidates with a Bachelor's degree in engineering and 2-3 years of experience are preferred, though fresh graduates are encouraged to apply. Strong communication, problem-solving skills, and attention to detail are essential for success in this position.

Qualifications

• 2-3 years' experience in a technical support role preferred.
• Fresh graduates with engineering background are welcome.

Responsibilities

• Provide end to end sales support to Senior Leaders.
• Prepare technical quotations and facilitate product selection.
• Respond to technical queries and provide product support.

Skills

Excellent communication skills

Problem-solving skills

Attention to detail

Ability to work in a team

Education

Bachelor's degree in engineering or related fields

Job description

What you will do

As Engineer, Regional Technical Support, you play a crucial role in providing end to end sales support to Senior Leaders (regional). You are responsible for (technical support, quotation preparation, order processing, & daily communication with customer).

How you will do it

• Prepare technical quotations, facilitate product selection
• Respond to technical queries, and provide product support and guidance to customers
• Build and maintain strong customer relationships

What we look for

• Bachelor's degree in engineering or related fields, with 2-3 years' experience.
• Fresh graduate with engineering background is welcome to apply.
• Experience in managing confidential and time-sensitive information
• Excellent communication and problem-solving skills
• High attention to detail
• Ability to work effectively both independently and as part of a team