Education Counsellor - UK & Ireland (Penang)

Hunters International Sdn Bhd; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading education consultancy firm in Penang is looking for an experienced Education Counsellor to guide students through applications for educational opportunities in the UK and Ireland. The ideal candidate will have a Bachelor's degree, strong interpersonal skills, and the ability to communicate effectively in Bahasa Malaysia and English. This role offers a salary ranging from RM2,600 to RM3,300 and provides opportunities for professional development and career growth.

Benefits

Training and upskill development

Career growth opportunities

Qualifications

• Knowledge of UK & Ireland educational systems.
• Good communication skills in Bahasa Malaysia and English.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Finalize applications and provide excellent counselling services.
• Involve in events, exhibitions, and promotions.
• Maintain professional relationships with stakeholders.
• Provide reports and application data to management.

Skills

Interpersonal skills

Presentation skills

Teamwork skills

Ability to handle pressure

Diligence and self-motivation

Communication in Bahasa Malaysia

Communication in English

Mandarin (advantage)

Education

Bachelor's degree or equivalent work experience

Job description

Education Counsellor - UK & Ireland (Penang)

Our Client is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; and English language Training. As part of their growth plans, they are seeking to hire dedicated, and experienced Education Counsellorto be part of their team.

Responsibilities:

• To finalize applications, provide excellent counselling services to students, and establish a good relationship with clients to ensure smooth conversion.
• To be involved in events, exhibitions and promotionse.g. school visits, appointments, etc.of affiliates/clients.
• Provide counselling services and information on the UK & Ireland Education and related to customers (students/parents).
• Provide accurate, efficient and quality service that exceeds customers expectation.
• Attend to students queries quickly and professionally.
• Attend to students complaints tactfully and professionally.
• Maintain a high degree of response towards customers confidentially.
• Maintain friendly & professional relationships with all stake holders including universities & student.
• Provide informative report and feedback of all marketing activities e.g. outreach, school visits to manager.
• Provide respective application data & statistics to management.

Key Requirements:

• Knowledge of the UK & Ireland, and local education system.
• A Bachelors or higher degree in any discipline (or work experience equivalent).
• Good interpersonal and presentation skills.
• Ability to handle multiple tasks under pressure and meet deadlines.
• Must have the ability to work and operate in a team and demonstrate team work skills.
• Diligent and self-motivated.
• Upholds organizational values.
• Able to communicate in Bahasa Malaysia & English (written & spoken). Mandarin will be an added advantage.

Remunerations & Benefits:

• Min Basic Salary RM2,600 - RM 3,300.
• Direct industry experience will be an added advantage.
• Opportunity for training and upskill development.
• Opportunity for career growth.

Consultant-in-charge