eDHR MES Support Engineer — Troubleshooting & Training

BD Nogales Norte; Kulim; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Malaysia is looking for an Application Support Engineer to assist with the implementation of eDHR software. Responsibilities include diagnosing issues, training users, and monitoring system performance. Ideal candidates will hold a Bachelor's degree in IT or a related field, with 2-5 years of experience in application support. Strong troubleshooting skills and familiarity with GMP are essential for success in this role.

Qualifications

• 2–5 years of experience in application support or IT operations in manufacturing.
• Familiarity with GMP and audit readiness.
• Ability to translate technical concepts for non-technical users.

Responsibilities

• Diagnose and resolve issues related to eDHR applications.
• Monitor eDHR system health and performance.
• Develop training materials for end-users.

Skills

Application support

Troubleshooting

SQL

Change control processes

Training materials development

Education

Bachelor’s degree in information technology or related field

Tools

MES platforms

Performance monitoring tools

Job description

A leading manufacturing company in Malaysia is looking for an Application Support Engineer to assist with the implementation of eDHR software. Responsibilities include diagnosing issues, training users, and monitoring system performance. Ideal candidates will hold a Bachelor's degree in IT or a related field, with 2-5 years of experience in application support. Strong troubleshooting skills and familiarity with GMP are essential for success in this role.