Ecommerce Growth & Operations Specialist

Ellaziq (Malaysia) Sdn Bhd; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company in Johor is seeking an individual to manage and oversee their digital sales channels, ensuring customer satisfaction through exceptional service. The candidate should have 1-3 years of experience in e-commerce operations and be proficient in managing platforms like Wordpress, WooCommerce, and Shopify. Strong digital marketing knowledge is essential. This role involves developing sales strategies and planning promotional activities to drive engagement and growth.

Qualifications

• 1-3 years of experience in e-commerce operations or digital sales.
• Proficiency in managing e-commerce platforms like Lazada, Shopee, TikTok.
• Strong sales mindset with a focus on results.

Responsibilities

• Manage the company website and online e-commerce platforms.
• Respond to customer inquiries and feedback.
• Collaborate with Logistics and cross-department teams.
• Develop and implement sales strategies.
• Plan and monitor social media and promotional activities.

Skills

E-commerce operations

Digital sales

Sales strategies

Customer service

Digital marketing

Team player

Tools

Wordpress

WooCommerce

Shopify

Google Analytics

Canva

Adobe

Job description

A leading e-commerce company in Johor is seeking an individual to manage and oversee their digital sales channels, ensuring customer satisfaction through exceptional service. The candidate should have 1-3 years of experience in e-commerce operations and be proficient in managing platforms like Wordpress, WooCommerce, and Shopify. Strong digital marketing knowledge is essential. This role involves developing sales strategies and planning promotional activities to drive engagement and growth.