E-Commerce Specialist (Shopify Platform)

Chiropractic First; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

A health and wellness company in Kuala Lumpur is seeking an E-Commerce Specialist to manage and enhance their Shopify store. The ideal candidate will have at least 3 years of experience in e-commerce, focusing on optimizing website performance and customer experience. Responsibilities include collaborating with various teams, managing promotions, and utilizing analytics tools for performance insights. This role is perfect for individuals who thrive in fast-paced environments and possess strong problem-solving skills.

Qualifications

• Minimum 3 years’ experience managing Shopify or similar platforms.
• Strong understanding of online customer behaviour and retail operations.
• Detail-oriented with strong analytical and problem-solving skills.

Responsibilities

• Manage and maintain the Shopify store and ensure daily operational readiness.
• Continuously improve website usability and conversion performance.
• Support online promotions and campaigns with timely updates.

Skills

Website optimization

E-commerce data analysis

Customer experience improvement

Analytics tools familiarity

Education

Diploma/Degree in E-Commerce, Marketing, Business, IT

Tools

Google Analytics

Meta Suite

Job description

E-Commerce Specialist (Shopify Platform)

Are you someone who enjoys creating seamless online shopping experiences, optimizing website performance, and turning e-commerce data into meaningful growth?

We are looking for a dedicated Shopify / E-Commerce Specialist to support our e-commerce brand, KlaritySG. In this role, you will manage and enhance our Shopify store, ensuring our digital storefront reflects our commitment to health, wellness, and exceptional customer care.

You will collaborate with marketing, operations, and customer support teams to drive online sales, improve user experience, and ensure our customers enjoy a smooth, professional, and trusted buying journey.

Key Responsibilities

Manage and maintain the Shopify store, ensuring accurate product listings, smooth navigation, and daily operational readiness.

Continuously improve website usability, speed, customer journey, and conversion performance.

Support online promotions, campaigns, and product launches with timely updates and execution.

Ensure a positive customer experience by supporting order workflows and coordinating with internal teams.

Manage app integrations, plugins, and technical tools to improve site performance.

Track and analyse key e-commerce metrics and prepare performance reports.

Support SEO and digital content optimisation to improve visibility and engagement.

Collaborate with marketing, operations, and customer service teams on e-commerce activities.

Conduct testing and quality checks before website or campaign launches.

Manage and support major e-commerce platforms in Singapore, including potential expansion into regional platforms.

Requirements

Diploma/Degree in E-Commerce, Marketing, Business, IT, or related field

Minimum 3 years’ experience managing Shopify or similar platforms

Strong understanding of online customer behaviour and retail operations

Familiar with analytics and marketing tools (Google Analytics, Meta Suite, email platforms, etc.)

Detail-oriented with strong analytical and problem-solving skills

Able to work independently and collaboratively in a fast-paced environment

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