e-Commerce Specialist

Exabytes; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading online marketplace company is looking for a savvy e-Commerce Specialist to optimize product presence on platforms like Shopee and Lazada. You will manage daily operations, lead marketing campaigns, and collaborate on creative assets to drive sales. The ideal candidate has 4–5 years of e-commerce experience, fluency in English, Malay, and Chinese, and strong analytical skills. This role offers an opportunity to contribute significantly to the company's growth in the dynamic online marketplace landscape.

Qualifications

• 4–5 years of hands-on experience managing e-commerce platforms with a proven growth track record.
• Fluent in English, Malay, and Chinese to engage with diverse stakeholders.
• Proficient in Microsoft Office and comfortable analyzing digital data.

Responsibilities

• Oversee operations across Shopee, Lazada, and internal platforms.
• Liaise with marketplace representatives for technical issue resolution.
• Lead marketing campaign execution to enhance sales and engagement.

Skills

E-Commerce Management

Data Analysis

Multilingual Communication

Campaign Management

Platform Optimization

Tools

Microsoft Office

Digital Analytics Tools

SEO Best Practices

Job description

Ready to take the Online Marketplace by Storm?

We're on the lookout for a savvy and strategic e-Commerce Specialist to join our growing team! Whether you're a seasoned eComm pro or a rising star in the digital space, this is your chance to shine. You'll be the mastermind behind our online product presence, driving sales through platform optimization, data-driven campaigns, and seamless customer journeys. From Shopee and Lazada to TikTok Shop and beyond if you're passionate about turning clicks into conversions, we want to hear from you!

Let’s build the next big online success story together.

What You’ll Do

• Platform Operations Management: Oversee day‑to‑day operations across Shopee, Lazada, and the company’s internal e‑commerce platform, ensuring smooth functionality and peak performance.
• Marketplace Collaboration: Liaise with marketplace representatives to resolve technical issues, leverage platform tools, and cultivate strong, strategic partnerships.
• Campaign & Performance Management: Lead end‑to‑end execution of marketing campaigns to boost engagement and sales. Monitor performance metrics such as sales, ROAS, CTR, and conversion rates. Strategically plan and optimize ad spend to maximize ROI.
• Creative Collaboration: Partner with marketing and design teams to develop impactful digital assets that attract and convert customers.
• Product Listing Optimization: Upload, update, and manage product listings using SEO best practices and accurate product details to enhance visibility and conversion.

What We're Looking For

• E-Commerce Expertise: You have 4–5 years of hands‑on experience managing e‑commerce platforms, with a proven track record of driving growth. Experience in regional or international markets (e.g., Singapore, Malaysia, Indonesia) is a strong advantage.
• Multilingual Communication: Fluent in English, Malay, and Chinese, you’re able to engage effectively with a wide range of stakeholders across different markets.
• Tech‑Savvy & Analytical: Proficient in Microsoft Office and comfortable with digital analytics tools, you’re equipped to monitor performance and identify trends.
• Platform Familiarity: Experience with Shopee, TikTok, or Lazada is highly valued. A background in IT or electronics is a bonus, though not a requirement.
• Data‑Driven & Results‑Oriented: You excel at interpreting data to make informed decisions. You’re proactive, goal‑focused, and thrive in fast‑paced environments with tight deadlines.

If you're passionate about growing brands online, love diving into data, and thrive in the fast‑paced world of online marketplaces — we want to hear from you!

Join us as an eCommerce Specialist and play a key role in driving performance across platforms like Shopee, Lazada, TikTok Shop, and more.