E-Commerce Sales Executive

Premium One Sports Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading sports company based in Kuala Lumpur is seeking an e-commerce specialist to enhance online sales and customer satisfaction. Responsibilities include managing product listings, analyzing sales performance, and executing marketing campaigns. Candidates should have 1-2 years in e-commerce sales and be fluent in English, Bahasa Malaysia, and Mandarin. The role offers various benefits, including health insurance and paid leave.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Company Trip

Compassionate Leave

Birthday Leave

Employee Discount on company products/services

Qualifications

• 1-2 years of experience in e-commerce sales.
• Strong understanding of online sales strategies.
• Ability to monitor and analyze sales performance.

Responsibilities

• Provide excellent customer service and resolve inquiries.
• Manage product listings on e-commerce platforms.
• Monitor online sales performance and identify improvement areas.
• Develop promotional campaigns and marketing initiatives.
• Conduct market research and competitor analysis.

Skills

E-commerce sales experience

Fluency in English

Fluency in Bahasa Malaysia

Fluency in Mandarin

Digital marketing techniques

Job description

Responsibilities

• Provide excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction to foster loyalty and positive reviews.
• Manage and update product listings on e-commerce platforms (e.g., Shopee, website), ensuring accuracy and completeness of product information, including descriptions, images, and pricing.
• Monitor online sales performance, analyze key metrics (e.g., conversion rates, average order value), and identify areas for improvement to achieve sales targets.
• Develop and execute promotional campaigns and marketing initiatives to drive online sales, including creating engaging content for social media and email marketing.
• Collaborate with the marketing team to optimize website content and user experience to improve conversion rates and customer satisfaction.
• Conduct market research and competitor analysis to identify trends, opportunities, and threats in the e-commerce landscape.
• Coordinate with the operations team to ensure timely and accurate order fulfillment and delivery.
• Prepare regular sales reports and presentations to track progress against goals and provide insights to management.

Qualifications

• 1-2 years of proven experience in e-commerce sales, demonstrating a track record of achieving sales targets and driving revenue growth within an online retail environment.
• Fluency in English, Bahasa Malaysia, and Mandarin.
• Strong understanding of e-commerce platforms, online sales strategies, and digital marketing techniques to optimize product listings and enhance the online customer experience.
• Ability to execute online sales strategies to maximize sales and profitability, including promotional campaigns, product placement, and inventory management.
• Monitor and analyze sales performance, identify trends and opportunities for improvement, and provide regular reports to management.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Company Trip
• Compassionate Leave
• Birthday Leave
• Employee Discount on company products/services

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