E-Commerce Executive

Hira Mix Trading; Semenyih; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local e-commerce firm in Semenyih is seeking an individual with a diploma in Business Administration or related field, possessing 1-2 years of experience in e-commerce or digital marketing. The candidate should be skilled in managing platforms like Shopee and Lazada, capable of implementing online sales strategies and conducting market research. The role entails managing product listings, monitoring sales performance, and ensuring excellent customer service. Attractive benefits including EPF, SOCSO, and health insurance are offered.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Qualifications

• 1-2 years of experience in e-commerce, online sales, or digital marketing.
• Proficiency in managing e-commerce platforms (e.g., Shopee, Lazada).
• Familiarity with inventory management practices.

Responsibilities

• Manage and update product listings on e-commerce platforms.
• Monitor online sales performance and analyze key metrics.
• Implement digital marketing campaigns to drive traffic and sales.
• Coordinate with inventory management for stock levels.
• Provide excellent customer service and handle inquiries efficiently.
• Conduct market research and competitor analysis.
• Assist in promotional activities to boost sales.

Skills

E-commerce platforms management

Online sales strategies

Digital marketing knowledge

Analytical skills

Communication skills in English

Communication skills in Bahasa Malaysia

Education

Diploma in Business Administration or related field

Job description

Requirement

• Diploma in Business Administration, Marketing, or a related field.
• 1-2 years of experience in e-commerce, online sales, or digital marketing.
• Proficiency in managing e-commerce platforms (e.g., Shopee, Lazada).
• Experience with online sales strategies and techniques to drive revenue growth.
• Familiarity with inventory management practices to ensure accurate stock levels.
• Knowledge of digital marketing channels, including SEO, SEM, social media, and email marketing.
• Excellent communication skills in both English and Bahasa Malaysia (written and verbal).
• Ability to work onsite at 16 Jalan P2/19, Bandar Teknologi Kajang, 43500 Semenyih, Selangor, Malaysia.
• Strong analytical skills to track and interpret e-commerce performance metrics.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibility

• Manage and update product listings, descriptions, images, and pricing on e-commerce platforms to ensure accuracy and appeal.
• Monitor online sales performance, analyze key metrics (e.g., conversion rates, average order value), and identify areas for improvement.
• Implement and manage digital marketing campaigns, including SEO, SEM, social media marketing, and email marketing, to drive traffic and sales.
• Coordinate with the inventory management team to ensure accurate stock levels and timely fulfillment of online orders.
• Provide excellent customer service by responding to inquiries, resolving issues, and processing returns or exchanges efficiently.
• Conduct market research and competitor analysis to identify trends, opportunities, and best practices in the e-commerce industry.
• Assist in the development and execution of promotional activities, such as discounts, coupons, and special offers, to boost sales.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance