E-Commerce Admin (shopee tiktok)

Apple Green Tackle Sdn Bhd; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce company based in Malaysia is seeking an experienced individual for an e-commerce administration role. The candidate will manage daily orders, coordinate logistics, and optimize product listings across various platforms. Qualifications include at least 2 years of experience in e-commerce administration, knowledge of SiteGiant software, and excellent communication skills. A competitive salary and benefits package offers growth opportunities in a dynamic environment.

Benefits

Competitive salary and benefits package

Opportunity for career growth

Qualifications

• Proven experience of 2 years in e-commerce administration or a similar role.
• Hands-on experience managing stores on Shopee, TikTok Shop, and Lazada.
• Basic knowledge of logistics and shipping processes.

Responsibilities

• Process daily orders efficiently and accurately.
• Coordinate with logistics providers for timely delivery.
• Create accurate and compelling product listings.
• Maintain accurate records of stock levels across platforms.
• Respond promptly to customer inquiries.

Skills

E-commerce administration experience

Communication skills

Problem-solving skills

Tools

SiteGiant

Job description

Apple Green Tackle Sdn Bhd – Malim, Melaka

Main Responsibilities

• Process daily orders efficiently and accurately.
• Coordinate with logistics providers for timely delivery.
• Track order status and provide updates to customers as needed.

Product Listing & Optimization

• Creation: Create accurate and compelling product listings, including optimized titles, detailed descriptions, and high-quality images/media.
• Maintenance: Continuously monitor and update listings to ensure they remain in the best form to maximize visibility and sales.
• Compliance: Ensure all listings adhere to platform guidelines and policies.

Inventory Management

• Maintain accurate records of stock levels across all e-commerce platforms.
• Implement and monitor inventory control procedures to prevent stockouts and overstocking.

Documentation

• Maintain proper documentation and records related to orders, inventory, and logistics.
• Ensure compliance with relevant regulations and standards.

Customer Service

• Respond promptly to customer inquiries and resolve issues in a professional and timely manner.
• Provide excellent customer service to enhance customer satisfaction.

Other Duties

• Assist with other e-commerce related tasks as assigned by the supervisor.
• Stay informed about new trends and features on e-commerce platforms.

Qualifications

• Proven experience: 2 years in e‑commerce administration or a similar role, with hands‑on experience managing stores on Shopee, TikTok Shop, and Lazada.
• Knowledge of SiteGiant software.
• Excellent communication and problem‑solving skills.
• Basic knowledge of logistics and shipping processes.
• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast‑paced e‑commerce environment.
• Potential for career growth and development.