E-Commerce

SAUJANA FURNITURE SDN BHD; Rawang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A furniture company in Rawang, Selangor is seeking an e-commerce specialist to manage product listings across major platforms like Shopee and Lazada. The candidate will ensure compliance with guidelines, monitor pricing strategies, conduct competitor analyses, and track performance metrics. Strong proficiency in English and Bahasa Malaysia is essential, along with good analytical skills. EPF, SOCSO, EIS, and free parking are included as benefits.

Benefits

EPF

SOCSO

EIS

Free Parking

Qualifications

• Proficient in English and Bahasa Malaysia; Mandarin is a plus.
• Ability to handle multiple tasks independently.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage and update product listings on e-commerce platforms.
• Ensure compliance with platform guidelines for listings.
• Monitor and adjust pricing strategies based on market trends.
• Conduct competitor analysis for pricing opportunities.
• Coordinate stock levels with Logistics and Merchandising teams.
• Process and fulfill incoming orders accurately.
• Track key performance metrics and enhance performance.

Skills

Proficiency in English

Proficiency in Bahasa Malaysia

Familiarity with e-commerce platforms

Analytical skills

Problem-solving skills

Communication skills

Coordination skills

Job description

SAUJANA FURNITURE SDN BHD – Rawang, Selangor

Requirement

• Proficiency in English & Bahasa Malaysia (Mandarin is an added advantage)
• Familiar with Malaysia’s major e-commerce platforms (Shopee, Lazada, TikTok, etc.)
• Strong attention to detail with good analytical and problem-solving skills
• Able to work independently and manage multiple tasks efficiently
• Good communication and coordination skills

Responsibility

• Manage and update product listings, including titles, descriptions, images, and pricing, across multiple e-commerce platforms.
• Ensure product listings comply with platform guidelines and optimize them for search visibility.
• Monitor and adjust pricing strategies to remain competitive in the marketplace.
• Conduct regular competitor analysis to identify pricing trends and opportunities.
• Coordinate with Logistics and Merchandising teams to ensure sufficient stock levels for marketplace sales.
• Implement strategies to prevent overstock or out-of-stock situations.
• Manage and process incoming orders, ensuring orders are fulfilled accurately and on time.
• Resolve any order-related issues promptly and provide excellent customer service.
• Track and analyze key performance metrics (e.g., sales, conversion rates, customer reviews) on marketplace platforms.
• Identify areas for improvement and implement strategies to enhance performance.
• Monitor and respond to customer feedback and reviews on marketplace platforms.
• Implement strategies to maintain high customer satisfaction and ratings.
• Collaborate with marketing team to create and manage promotional campaigns and advertisements on marketplace platforms.
• Stay updated on marketplace policies and ensure compliance in all activities.
• Address any policy violations or issues promptly.

Benefits

• EPF
• SOCSO
• EIS
• Free Parking

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