Dynamics 365 Finance Systems Support Specialist

Miki Travel; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

A dynamic travel company in Kuala Lumpur is seeking an experienced ERP Application Support Specialist to provide daily support for financial modules in Microsoft Dynamics 365 Finance & Operations. The ideal candidate will have at least one year of hands-on experience, strong analytical and problem-solving skills, and excellent communication abilities. Responsibilities include managing support requests, troubleshooting issues, and documenting processes. The role also offers benefits such as health insurance and opportunities for professional development.

Benefits

Additional leave

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Qualifications

• Minimum 1 year of experience in supporting ERP financial systems.
• Experience in troubleshooting financial systems and managing application changes.
• Ability to create user manuals and visual guides.

Responsibilities

• Provide daily application support for key financial modules.
• Manage and coordinate system change requests.
• Troubleshoot incidents and technical issues.
• Log, prioritize, and monitor support tickets.
• Conduct testing and validation of system updates.
• Assist with system upgrades and maintenance.

Skills

Microsoft Dynamics 365 Finance & Operations support

Level 1 and Level 2 application support

Analytical skills

Problem-solving skills

Communication skills

Documentation skills

SQL knowledge

Tools

Azure DevOps

Jira

Job description

A dynamic travel company in Kuala Lumpur is seeking an experienced ERP Application Support Specialist to provide daily support for financial modules in Microsoft Dynamics 365 Finance & Operations. The ideal candidate will have at least one year of hands-on experience, strong analytical and problem-solving skills, and excellent communication abilities. Responsibilities include managing support requests, troubleshooting issues, and documenting processes. The role also offers benefits such as health insurance and opportunities for professional development.