Director of Operations & Performance Excellence

dobiQueen; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading laundromat business in Kuala Lumpur seeks a Director / Head / Senior Manager of Operations to drive operational excellence and strategic execution. Ideal candidates will have a strong background in operations management, excellent leadership skills, and a commitment to fostering team alignment and accountability. Responsibilities include developing operational strategies, optimizing efficiency, and leading cross-functional teams. The role requires a holistic approach to enhance organizational effectiveness and resilience, promoting a culture of continuous improvement and innovative problem solving.

Qualifications

• Proven experience in operations management, preferably in a retail or service environment.
• Strong leadership skills with the ability to manage cross-functional teams.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and implement comprehensive operational strategies.
• Oversee operational activities to ensure maximum efficiency.
• Integrate various systems and processes for operational workflow.

Skills

Leadership skills

Problem-solving

Adaptability

Emotional intelligence

Strategic communication

Education

Bachelor's degree in Business Administration or related field

Job description

A leading laundromat business in Kuala Lumpur seeks a Director / Head / Senior Manager of Operations to drive operational excellence and strategic execution. Ideal candidates will have a strong background in operations management, excellent leadership skills, and a commitment to fostering team alignment and accountability. Responsibilities include developing operational strategies, optimizing efficiency, and leading cross-functional teams. The role requires a holistic approach to enhance organizational effectiveness and resilience, promoting a culture of continuous improvement and innovative problem solving.