Director - Chinese Restaurant (Kuching)

Pullman Kuching; Kuching; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading hospitality establishment in Kuching seeks a seasoned professional to manage a high-end Chinese restaurant. Ideal candidates will have over 10 years of experience in outlet leadership, with a deep understanding of authentic Chinese cuisine and fine dining traditions. This role requires exceptional guest relations skills and fluency in multiple Chinese dialects. The successful individual will oversee daily operations, ensure high standards of service, and manage financial performance, all while fostering a vibrant and culturally rich dining environment.

Benefits

Competitive salary

Accommodation for outstation candidates

Airfare & Relocation Benefits

Access to senior leadership platforms

Qualifications

• Minimum of 10+ years in restaurant outlet leadership.
• Strong knowledge of fine dining and guest expectations.
• Experience balancing operations and guest satisfaction.

Responsibilities

• Oversee daily operations of the fine dining restaurant.
• Lead and train the service team to achieve 5-star standards.
• Ensure menu authenticity and drive guest satisfaction.
• Manage P&L and financial performance for profitability.

Skills

Leadership in multicultural environments

Knowledge of authentic Chinese cuisine

Guest relations

Fluency in English

Fluency in Chinese dialects

Operations management

Job description

The ideal candidate will bring deep expertise in managing high-end Chinese restaurants — from fine dining stand‑alone establishments to luxury 5‑star hotels — with a proven track record of 10+ years in outlet leadership.

What We’re Looking For

Extensive knowledge of authentic Chinese cuisine and fine dining traditions, with the ability to preserve cultural authenticity while embracing modern presentation and guest expectations.

Strong leadership skills with the ability to mentor and motivate a multicultural team.

Exceptional guest relations skills and the ability to interact with a diverse clientele, including high‑profile guests.

Fluency in English and multiple Chinese dialects (e.g., Mandarin, Cantonese, Hokkien) to cater to a wide guest profile.

Strategic and hands‑on manager who can balance operations, guest satisfaction, cost control, and innovation.

Key Responsibilities

Oversee the day‑to‑day operations of the Chinese Fine Dining Restaurant.

Lead, train, and inspire the service team to uphold 5‑star standards in service delivery.

Work closely with the culinary team to ensure menu authenticity, innovation, and seasonal promotions.

Drive guest satisfaction by anticipating preferences and delivering personalized service.

Manage restaurant P&L, budgets, and financial performance to ensure profitability.

Develop and implement marketing initiatives, special events, and partnerships to enhance the restaurant’s reputation.

Maintain compliance with health, safety, and hygiene standards at all times.

Represent the restaurant as an ambassador of culture and excellence, both internally and externally.

What We Offer

While this role is designed for those whose passion and expertise go beyond salary, we provide a competitive package to support your success.

HOD Benefits Package

Accommodation provided for outstation candidates

Airfare & Relocation Benefits in line with hotel policy

Full HOD‑level employment status, with access to senior leadership platforms

Why Join Us?

This is a career‑defining opportunity for a professional who wants to:

Build and lead a flagship fine dining Chinese restaurant.

Shape service culture and culinary reputation at the highest level.

Work alongside internationally recognized hospitality leaders.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?
• Which of the following cuisine types do you have experience with?