Director – Business Development (B2B & B2C)

Great Pyramid; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

An online travel platform is seeking a Director – Business Development (B2B & B2C) to lead commercial strategies and manage teams. This senior role involves driving company-wide revenue growth through business expansion across various sectors including airline GSA and corporate travel. Candidates should have over 5 years of experience in business development, excellent leadership skills, and a strategic mindset. The position offers a competitive salary and opportunities for career growth within a dynamic environment.

Benefits

Competitive salary with performance-based incentives

Senior leadership role reporting directly to the CEO

Opportunity for long-term career growth

Qualifications

• 5+ years of experience in Business Development / Commercial leadership.
• Proven experience managing managers and multi-channel sales teams.
• Strong understanding of airline distribution, GDS systems, and OTA ecosystems.

Responsibilities

• Lead and manage business development and sales teams across the organization.
• Develop and execute B2B and B2C growth strategies.
• Own and drive overall company revenue and profitability.

Skills

Leadership

Negotiation

Communication

Strategic thinking

Data-driven decision making

Job description

Director – Business Development (B2B & B2C)

Our client is an online travel platform and travel‑technology provider that lets users search and book travel services such as flights and hotel accommodations through one portal. It offers travel booking solutions for both B2C (consumer) and B2B (travel agents/business partners), with features including real‑time flight search, hotel booking, and travel APIs that integrate booking and ticketing functions into other systems.

Job summary:

Our client is seeking an experienced and results‑driven Director – Business Development (B2B & B2C) to lead commercial strategy, manage cross‑functional teams, and drive company‑wide revenue growth. This is a senior leadership role with full responsibility for business expansion across airline GSA, corporate travel, FIT, OTA, and strategic alliances.

Key Responsibilities:

• Lead and manage business development and sales teams across the organization
• Oversee Managers for Airline GSA, Corporate & Group Desk, Sales & Marketing, and Strategic Alliances
• Set KPIs, performance targets, and accountability frameworks

Business Development

• Develop and execute B2B and B2C growth strategies
• Build and manage strong relationships with airlines, GDS providers, OTAs, and corporate clients
• Identify new markets, partnerships, and commercial opportunities
• Lead negotiations and commercial agreements

Revenue Ownership

• Own and drive overall company revenue and profitability
• Develop pricing, distribution, and sales strategiesMonitor revenue performance, margins, and market trends
• Work closely with finance and leadership teams on forecasting and budgeting

Requirements:

• 5+ years of experience in Business Development / Commercial leadership (Travel, OTA, or Airline industry preferred)
• Proven experience managing managers and multi‑channel sales teams
• Strong understanding of airline distribution, GDS systems, and OTA ecosystems
• Excellent leadership, negotiation, and communication skills
• Strategic, data‑driven, and results‑oriented mindset

What We Offer

• Competitive salary with performance‑based incentives
• Senior leadership role reporting directly to the CEO
• Opportunity to lead company‑wide growth and revenue strategy
• Dynamic, fast‑paced international work environment
• Long‑term career growth with a global travel brand