Digital Marketing Specialist (Customer Success Manager)

Hasbul Brothers; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Training & Consulting company in Malaysia seeks a Digital Marketing Specialist (Customer Success Manager) to enhance client relations and manage digital marketing strategies. The role offers opportunities to learn business strategy and operate social media ad campaigns. Candidates should have a strong interest in digital marketing, excellent communication skills, and the ability to respond to clients promptly. This position includes benefits like flexible working schedules and professional development opportunities.

Benefits

Flexible working schedule

Professional development

Team-building activities

Allowance and panel clinic provided

KWSP (EPF), PERKESO (SOCSO) & EIS contributions

Qualifications

• Strong interest in digital marketing and business.
• Proven ability to manage social media ad campaigns.

Responsibilities

• Manage and resolve clients’ issues and inquiries professionally.
• Consult and evaluate clients’ business progress throughout a 1-year journey.
• Understand and apply business fundamentals in sales and digital marketing.
• Manage social media ad campaigns across various platforms.
• Maintain strong interpersonal relationships with clients.

Skills

Digital marketing strategies

Social media management

Customer relationship management

Job description

Digital Marketing Specialist (Customer Success Manager)

Expensive opportunity to learn business strategy from a business mentor.

Allowance and panel clinic provided.

KWSP (EPF), PERKESO (SOCSO) & EIS contributions.

Flexible working schedule, team-building activities, and professional development.

Why Join Us?

• Expensive opportunity to learn business strategy from a business mentor
• Allowance and panel clinic provided
• KWSP (EPF), PERKESO (SOCSO) & EIS contributions
• Flexible working schedule, team-building activities, and professional development

About Us

Hasbul Brothers is a leading Training & Consulting company based in Cyberjaya, Selangor. Since 2011, we have been dedicated to empowering entrepreneurs and businesses through innovative training and consulting solutions. This year, we aim to guide over 5,000 entrepreneurs and are looking for passionate individuals with a strong interest in digital marketing and business to join our team.

Job Responsibilities

• Manage and resolve clients’ issues and inquiries professionally
• Consult and evaluate clients’ business progress and achievements throughout a 1-year journey
• Understand and apply business fundamentals, specifically in sales and digital marketing
• Manage social media ad campaigns, including Facebook, Instagram, TikTok, and other platforms
• Maintain strong interpersonal relationships with clients to improve customer efficiency
• Respond to inquiries promptly and maintain positive client relations