Dental Associate 牙科助理

Q & M Dental Group; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dental clinic in Johor Bahru seeks a dedicated individual for reception and assisting duties. Responsibilities include patient interactions, managing appointments, and supporting dentists. Candidates must have at least an SPM and be proficient in English, Bahasa Malaysia, and Mandarin. The role requires good communication skills and a professional demeanor. This position offers training, annual bonuses, and a friendly work environment. Candidates should be willing to work 6 days a week and adhere to a rotational shift schedule.

Benefits

Training Provided

Annual Bonus

Performance Bonus

Staff Discount

Qualifications

• Candidate must possess at least a SPM.
• Proficiency in English, Bahasa Malaysia, and Mandarin required.
• No experience necessary; training provided.

Responsibilities

• Greet and assist patients with inquiries.
• Manage patient checkouts and treatment records.
• Assist dentist and maintain clinic cleanliness.

Skills

Good communication skills

Interpersonal skills

Proficiency in Mandarin

Education

SPM

Job description

Work Location

Other location: Tangkak | Segamat

Job Responsibilities

1. Reception Duties

• Greet and assist all patients with inquiries, whether by phone or in person, ensuring service is prompt and courteous.
• Register patients for scheduled appointments or walk-in treatments.
• Manage patient checkouts, including dispensing medication, collecting accurate payments, and scheduling follow-up appointments.
• Process various forms of payment including cash, e-payment, cheques, or cards.
• Accurately enter consultation fees, treatment charges, and product sales into the system.
• Issue receipts, tax invoices, and medical certificates via our computer system.
• Maintain accurate and organized patient treatment records.
• Uphold a clean and organized clinic environment at all times.
• Receive, inspect, and properly store clinic supplies delivered by approved vendors.

2. Assisting the Dentist

• Provide timely assistance to the dentist(s) as needed.
• Maintain medical equipment and instruments in good working condition.
• Ensure treatment rooms are kept clean and organized consistently.
• Manage the logistics of sending, receiving, and monitoring cases sent to the laboratory.
• Conduct specific medical tests on patients as directed.

Job Requirements

• Candidate must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia, Mandarin (We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients).
• No prior experience is required; training will be provided.
• Good communication and interpersonal skills.
• Willing to wear Personal Protection Equipment for long hours.
• Must not be afraid of blood and saliva.
• Well groomed, professional, with cheerful disposition.
• Willing to work 6 days per week, rotational shifts.
• Able to work during clinic operations hours: 9AM to 9PM

Additional Benefits

• Training Provided
• Annual Bonus
• Performance Bonus
• Staff Discount

Remuneration Package

• Basic Salary
• OT Pay