DEMAND PLANNING & OPS SPECIALIST

CelcomDigi; Subang Jaya; On-site; MYR 72,000 - 96,000; Full time

Job summary

A leading telco-tech company in Subang Jaya seeks a Demand Planning & Ops Specialist to enhance supply chain resilience and deliver precise forecasts. The role demands 3-5 years of experience in demand planning or supply chain management. Candidates must possess strong analytical skills, advanced proficiency in Excel and data analysis tools, alongside excellent communication and team collaboration abilities. Join a dynamic environment focused on innovation and strategic growth.

Qualifications

• 3–5 years of experience in demand planning, supply chain, or operations.
• Advanced skills in data analysis and reporting.
• Attention to detail and proactive problem-solving abilities.

Responsibilities

• Conduct in-depth analysis of historical data and market trends to identify demand gaps.
• Maintain optimal stock levels and monitor aging inventory.
• Support Sales & Operations Planning (S&OP) meetings with accurate forecasts.

Skills

Strong analytical skills

Excellent communication

Problem-solving skills

Team oriented

Education

Bachelor’s degree in Economics, Business Administration, Statistics, Supply Chain Management

Tools

Microsoft Excel

Power Query

Power BI

Tableau

Job description

We are now ONE! #CelcomDigi. Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

DEMAND PLANNING & OPS SPECIALIST

Employment Type: Permanent

City: CelcomDigi Hub, Subang Jaya

Job Description

We are looking for a Demand Planning & Operations Specialist to deliver precise forecasts, streamline inventory management, and strengthen our supply chain resilience through data-driven insights and strategic collaboration.

Responsibilities

• Conduct in-depth analysis of historical data, market trends, and customer insights to identify demand gaps and integrate demand planning with business planning, sales revenue forecasting, COGS, and distribution strategies.
• Maintain optimal stock levels using Week of Cover (WoC) methodology, while proactively monitoring aging inventory and initiating clearance actions to minimize risk.
• Support Sales & Operations Planning (S&OP) meetings (e.g. Enterprise Business) by delivering accurate forecasts, scenario planning, and actionable insights.
• Perform advanced data analysis and reporting on large datasets, ensuring accuracy and reliability of metrics to drive fact‑based decision‑making.
• Collaborate cross‑functional with sales, marketing, TGTM, finance, and procurement teams to align demand planning with organizational objectives.
• Manage systems and material master data to ensure accuracy and efficiency in supply chain operations.
• Drive continuous improvement by identifying process gaps, recommending solutions, and implementing best practices to enhance forecasting accuracy and operational performance.

Requirements

• Bachelor’s degree in Economics, Business Administration, Statistics, Supply Chain Management, or another related analytical field.
• At least 3–5 years’ experience in demand planning, supply chain, or operations.
• Strong analytical skills and attention to detail.
• Excellent communication and problem‑solving skills.
• Advanced proficiency in Microsoft Excel, Power Query and other statistical tools (e.g. Power BI, Tableau).
• Team oriented and inclusive – ability to work well with diverse, cross‑functional teams.

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre‑screening conversation, interviews, and or assessments.

CelcomDigi is an equal opportunity employer and is committed to promoting employment practices that are transparent, objective and fair.

Job Segment: Demand Planner, Supply Chain, Retail Sales, Supply Chain Manager, Data Analyst, Operations, Retail, Data