Data Processing Specialist - Chinese Speaker (Reference Data_Taiwan)

NielsenIQ; Subang Jaya; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer intelligence company is seeking a Data Operations Analyst to handle client deliverables, coding, and data validation. The ideal candidate should have a Bachelor's degree, strong organizational and project management skills, and be bilingual in English and Mandarin. This role offers a flexible working environment and various employee benefits.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Fresh graduates or candidates with up to one year of experience in operational areas are welcome to apply.
• Ability to work collaboratively in a team environment while meeting deadlines.

Responsibilities

• Be the contact for commercial queries and resolve issues in a timely manner.
• Plan and execute a complex daily personal workload.
• Analyze gaps and areas for improvement in coding and data validation.

Skills

Excellent organizational skills

High level of accuracy

Strong project management skills

Written and verbal communication in English and Chinese

Proficiency in Microsoft Excel

Education

Bachelor’s degree or diploma in a related field

Tools

Microsoft Excel

Job description

Overview

The Data Operations Analyst is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

Responsibilities

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues
• This role is to support Taiwan /Hong Kong Market.

Qualifications

• Bachelor’s degree or diploma in a related field
• Fresh graduates or candidates with up to one year of experience in operational areas are welcome to apply
• Excellent organizational skills and the ability to work collaboratively in a team environment while meeting deadlines
• High level of accuracy, attention to detail, and a proactive approach to work
• Strong project management skills, including task sequencing, understanding of critical paths, and problem-solving
• Excellent written and verbal communication skills in English and Chinese (Mandatory)
• Proficiency in Microsoft Excel; familiarity with VLOOKUP, charts, spreadsheets, and tables is required

Additional Information

• Normally Team is coverage(include but not limited): Team will receiving the data from the retailer itself
• Need to clean it-to match our internal system formatting ( have different format from retailers)-internally we called ID-Reference Data
• *Sort doing some categorization-need do it in our system way to matching and give analyst to using for further analyze and visualization
• NOT DATA INSIGHTS POSITIONS AND LANGUAGE SKILLS IS MUST BE BOTH ENGLISH AND MANDARIAN DUE TO WORK NEED BASE.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. To learn more about our ongoing efforts in diversity and inclusion, please visit the diversity and inclusion page: https://nielseniq.com/global/en/news-center/diversity-inclusion