Data Operations Analyst- Mandarin Speaker

NielsenIQ; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading market research firm is seeking a Data Operations Analyst in Subang Jaya, Malaysia. This role focuses on handling client deliverables and ensuring data accuracy. Candidates should possess a relevant degree, strong organizational skills, and proficiency in English and Chinese. The firm offers a flexible working environment and various employee benefits.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Fresh graduates or candidates with up to one year of experience are welcome.
• Ability to work collaboratively in a team environment while meeting deadlines.
• High level of accuracy and a proactive approach to work.

Responsibilities

• Be the contact for commercial queries and resolve them in a client-focused manner.
• Plan and execute a complex daily personal workload to meet schedules.
• Analyze gaps in coding and drive improvements.

Skills

Excellent organizational skills

Attention to detail

Strong project management skills

Excellent written and verbal communication in English and Chinese

Proficiency in Microsoft Excel

Education

Bachelor’s degree or diploma in a related field

Job description

Overview

The Data Operations Analyst is responsible for instructions of client deliverables, coding and data input validation focusing on a specific industry/category or set of categories, to create and deliver client outputs in a correct and timely manner.

Responsibilities

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with the Client Liaison and Commercial teams. Identify, investigate, and coordinate the resolution of data, process, or product related queries.
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules.
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP – Consumer Information Platform) and drive the convergence of processes and tools.
• Provide accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices.
• Work across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction.
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
• This role is to support Taiwan Market.

Qualifications

• Bachelor’s degree or diploma in a related field.
• Fresh graduates or candidates with up to one year of experience in operational areas are welcome to apply.
• Excellent organizational skills and the ability to work collaboratively in a team environment while meeting deadlines.
• High level of accuracy, attention to detail, and a proactive approach to work.
• Strong project management skills, including task sequencing, understanding of critical paths, and problem-solving.
• Excellent written and verbal communication skills in English and Chinese (Mandatory).
• Proficiency in Microsoft Excel; familiarity with VLOOKUP, charts, spreadsheets, and tables is required.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Diversity, Equity, and Inclusion

NIQ is committed to fostering an inclusive workplace that mirrors the diversity of the communities and markets we serve. We believe that welcoming a wide range of perspectives drives innovation and excellence. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. To learn more about our ongoing diversity efforts, please visit: NIQ’s Diversity & Inclusion page.