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A leading automation solutions provider in Malaysia is seeking a Cyber Security Engineer to assist with the deployment of security tools and perform troubleshooting tasks. The ideal candidate holds a Diploma or Bachelor’s degree in Cybersecurity or related fields and has 1 to 2 years of experience in IT support. This role offers a competitive salary of RM50,000 – RM70,000 per year, along with access to training and real-world projects in cloud security and incident response.
Assist in the deployment and configuration of security tools (EDR, firewalls, SIEM forwarders, cloud sensors) across client environments.
Perform initial health checks and connectivity validation for newly onboarded clients.
Monitor system alerts and perform first-level troubleshooting of agent failures, log ingestion issues, policy misconfigurations, and connectivity problems.
Follow standard operating procedures (SOPs) for routine tasks: patching, certificate renewals, log source onboarding, access provisioning.
Escalate complex technical issues to L2/L3 Security Engineers with detailed diagnostics and logs.
Maintain accurate documentation of configurations, client environments, and known issues.
Support incident response readiness activities, including backup verification and failover testing.
Collaborate with the SOC and Customer Success teams to resolve service-impacting events within SLA.
Assist in vulnerability scan coordination and remediation tracking.
Participate in change management processes and release deployments.
Willingness to work occasional off-hours during client migrations or incident support windows.
Diploma or Bachelor’s degree in Cybersecurity, IT, Computer Science, or related field.
1 to 2 years of experience in IT support, systems administration, or entry-level security operations.
Candidates with more than 3 years of experience will be considered for more senior roles.
Strong problem-solving skills and ability to follow technical runbooks.
Your application will include the following questions: