Customer Success Specialist

TP; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic company in Malaysia is seeking an English Customer Support Specialist to join their team in Penang. This role involves assisting customers through phone and email while providing a friendly and professional experience. Candidates should have fluency in English, a diploma or degree, and customer service experience. The company offers paid training, and opportunities for personal and professional growth in a vibrant work environment.

Benefits

Paid training

Career growth opportunities

Working in a vibrant location

Qualifications

• Fluency in English (B2 level or higher) is essential.
• Diploma or Degree in any field accepted, fresh graduates are welcome.
• Ability to type 40+ WPM with 90% accuracy.

Responsibilities

• Assist customers via phone and email with their inquiries and solutions.
• Maintain a friendly, patient, and professional demeanor.
• Accurately handle data while ensuring security.

Skills

Fluent English (B2 or higher)

Customer service skills

Tech-savvy

Education

Diploma/Degree in any field

Job description

🌴 Work in Malaysia with TP!

💼 English Customer Support Specialist

💸 Earn up to RM 3,600/month

📍 Location: Penang, Malaysia

Hey there! 👋

Dreaming of an international career in a tropical paradise? ☀️

Join TP Malaysia as a Customer Support Specialist—we’ll help make your move smooth and exciting! 🚀

Why You’ll Love It:

• Live & work in sunny Penang 🌴 (beaches, food, and culture!)
• Paid training & career growth 📈 (level up your skills!)
• Work with a global brand 🌍 (boost your resume!)

Your Mission:

• Help customers via phone & email (orders, questions, solutions)
• Stay friendly, patient, and professional (even on tough days)
• Handle data accurately & securely (trust is key!)
• Share ideas to improve customer experience (your voice matters!)
• Grow with a supportive team (learn & advance together)

Perfect Fit If You:

• Speak/write English fluently (B2 level or higher)
• Have a Diploma/Degree (any field—fresh grads welcome!)
• Type 40+ WPM (90% accuracy) ⌨️
• Are tech‑savvy (MS Office, Windows, etc.)
• Have 6+ months of customer service experience (or a fresh grad in English/Comms)
• Love helping people (problem‑solving is your superpower!)
• Thrive in a fast‑paced, learning‑friendly environment

Ready for a career adventure? Apply now! 🚀