CUSTOMER SERVICES & ACCOUNTS (2 POSITION)

PSS TYRE AUTOMOBILE SDN BHD; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

An automotive service company in Malaysia is seeking an experienced Customer Services (Billing Clerk) to join their team. The successful candidate will support invoicing, maintain client records, and ensure excellent customer service. Proficiency in Mandarin is essential for communication with clients. Candidates should have at least an SPM level education and possess basic Microsoft Office knowledge. This is a full-time role with specific working hours from Monday to Saturday.

Qualifications

• Candidate must be able to communicate and write in English, Mandarin, and Bahasa Malaysia.
• Basic knowledge of accounting software is advantageous.

Responsibilities

• Support the team with invoicing, receipts, and expense management.
• Act as a point of contact for clients, addressing inquiries.
• Organize and maintain important documents and reports.
• Manage clients' records and maintain bookkeeping needs.
• Collect payments and update accounts payable and receivable records.
• Conduct daily outbound calls for order follow-ups and customer reactivation.

Skills

Proficient in Mandarin

Communication skills

Basic knowledge of Microsoft Office

Experience in tire shop industry

Education

SPM level (Secondary School Graduate) or equivalent

Job description

CUSTOMER SERVICES & ACCOUNTS (2 POSITION)

PSS TYRE AUTOMOBILE SDN BHD
We are seeking an experienced Customer Services (Billing Clerk) to join our dynamic team at PSS Tyre Automobile Sdn Bhd in Bandar Mahkota Cheras. In this full-time role, you will be responsible for providing administrative and accounting support to ensure the smooth running of our finance department.

6 working days
Working hours 9.00 am - 7.00 pm (Mon to Sat)
Candidate must possess at least SPM level (Secondary School Graduate) or equivalent qualification
Able to communicate and write English , Mandarin & Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Basic knowledge of Microsoft Office and accounting software is advantageous but not required.
Proven experience working in the tire shop industry.

Job Descriptions: Customer Services (Billing Clerk)

• 1) Support the team with invoicing, receipts, and expense management to keep operations running smoothly.
• 2) Act as a point of contact for clients, addressing inquiries and maintaining excellent customer service.
• 3) Organize and maintain important documents and reports to ensure efficient workflow for the management.
• 4) Working closely with the team, manage client’s records, maintaining bookkeeping and office accounting needs.
• 5) Collecting payments and updating accounts payable and receivable records to Accounts Manager daily.
• 6) Excellent communication skills, efficient execution, and a positive work attitude.
• 7) Maintain inventory accuracy with cycle counts, software updates, and warehouse organization.
• 8) Conduct daily outbound calls for order follow-ups, customer reactivation.
• 9) Enhance customer satisfaction through proactive engagement and problem resolution.
• 10) Monitor sales billing, collections, and resolve customer or sales team issues.
• 11) Able to work independently and sense of urgency with minimum supervision.
• 12) To carry out any other tasks as assigned by the Superior from time to time.

Job Description: Accounts & Admin Executive
We are seeking an experienced Accounts & Admin Executive to join our dynamic team at PSS Tyre Automobile Sdn Bhd in Bandar Mahkota Cheras. In this full-time role, you will be responsible for providing administrative and accounting support to ensure the smooth running of our finance department.

5 1/2 working days
Working hours 9.00am - 5.30pm (Mon to Fri), 9.00am to 1.00pm (Sat)
Candidate must possess at least SPM level (Secondary School Graduate) or equivalent qualification
Able to communicate and write English , Mandarin & Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Basic knowledge of Microsoft Office and accounting software is advantageous but not required.
Proven experience working in the tire shop industry.

Key Responsibilities :

• 1) Check and record daily bank balances; monitor incoming funds from customers.
• 2) Verify settlement amounts daily and prepare payments for Director's approval.
• 3) Monitor outstanding payment due dates; request invoices, make payments, save invoices and bank slips and obtain official receipts for record-keeping.
• 4) Save all payment advice and invoices received via email & whatapps into designated folders & system.
• 5) Prepare and maintain the full set of accounts, including account payable, account receivable, general ledger, sales & purchase ledger and bank reconciliation.
• 6) Handle fixed assets management, ensure fixed assets acquisition, disposal & transferring have been proper recorded and assign with tag numbers to fixed assets.
• 7) Manage petty cash account and process staff claims for Accounts Manager Carry out monthly stock take and prepare monthly inventory closing balance.
• 8) Prepare payroll, submission EPF, Socso, EIS and PCB & SST Ordering stationary / office refreshment monthly.
• 9) Arrange supplier for service and maintenance for office equipment calling for repairs, evaluating new equipment and techniques.
• 10) Renewal of business license, JKKP, machineries license.
• 11) Close monthly accounts and save full management accounts (GL, TB, BS, P&L, etc.).
• 12) Any ad-hoc duties when assigned by Management from time to time.