Customer Service & Order Fulfillment Specialist

Job Id R239829; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Penang, Malaysia, is hiring a Customer Service Officer to provide exceptional customer and sales support. Responsibilities include managing order processes and supporting sales teams with quotes and customer interactions. Ideal candidates should possess a diploma or degree and strong communication skills. Fresh graduates are encouraged to apply, and Mandarin speaking is preferred. This is a full-time role in a dynamic business support environment.

Qualifications

• Fresh graduates are welcomed to apply.
• Excellent communication in English.
• Mandarin speaking preferred for North Asia market.

Responsibilities

• Provide expert customer service and sales support.
• Handle the order to invoice process efficiently.
• Assist sales team with quote to order objectives.

Skills

Excellent communication skills

Interpersonal skills

Customer-service oriented

Analytical mindset

Problem-solving mindset

Self-motivated

Proficient in Microsoft Excel

Education

Diploma or Degree in any field

Job description

A leading company in Penang, Malaysia, is hiring a Customer Service Officer to provide exceptional customer and sales support. Responsibilities include managing order processes and supporting sales teams with quotes and customer interactions. Ideal candidates should possess a diploma or degree and strong communication skills. Fresh graduates are encouraged to apply, and Mandarin speaking is preferred. This is a full-time role in a dynamic business support environment.