Customer Service & Onboarding

Sperton Global AS; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading customer service provider in Subang Jaya, Malaysia, is seeking candidates to handle outbound customer calls. Responsibilities include assisting customers with clear guidelines and ensuring accurate information on products and services. Ideal for fresh graduates and entry-level candidates, the role requires good communication skills in Bahasa Malaysia and/or English. The company offers a supportive environment, paid training, and a rotational shift schedule.

Benefits

1-month paid training

KPI allowance

Supportive team environment

Easily accessible location (LRT & shuttle service)

Qualifications

• Open to fresh graduates and entry-level candidates.
• Must be willing to work in rotational shifts.

Responsibilities

• Handle outbound customer calls professionally.
• Assist customers using prepared scripts and clear guidelines.
• Provide accurate information on products and services.
• Work closely with team members to achieve service KPIs.

Skills

Good communication skills in Bahasa Malaysia

Good communication skills in English

Willingness to learn

Positive attitude

Job description

Key Responsibilities:

• Handle outbound customer calls professionally

• Assist customers using prepared scripts and clear guidelines

• Provide accurate information on products and services

• Work closely with team members to achieve service KPIs

Working Hours

• Rotational shifts

• 5 working days per week

• 2 days off (rotational basis)

Training & Benefits

• 1-month paid training provided

• KPI allowance

• Supportive team environment

• Easily accessible location (LRT & shuttle service)

Requirements

• Open to fresh graduates and entry-level candidates

• Good communication skills in Bahasa Malaysia and/or English

• Willing to work rotational shifts

• Positive attitude and willingness to learn