Customer Service Officer

Sea Gamer Mall Sdn. Bhd.; Sitiawan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading gaming support company in Malaysia seeks enthusiastic individuals to join their customer support team. No prior experience is required as training will be provided. Candidates should be proficient in three languages, possess strong communication and problem-solving skills, and be adaptable to a fast-paced environment. This is an opportunity to grow your career in the gaming industry while supporting customers worldwide. Join now and help shape the future of gaming service!

Qualifications

• No experience needed - training provided!
• Proficient in 3 languages (written and spoken).
• Strong communication & problem-solving skills are essential.
• Must be adaptable and tech-savvy. Flexibility with hours is necessary.

Responsibilities

• Support customers via live chat, payments & product info.
• Work with Traders & internal teams to resolve issues.
• Guide customers on refunds, charges & confirmations.
• Keep service professional, fast & friendly.

Skills

Proficient in 3 languages

Strong communication skills

Problem-solving skills

Adaptable

Tech-savvy

Flexible with hours

Job description

Join our team and be the first line of support for gamers and customers worldwide!

What You’ll Do:

• Support customers via live chat, payments & product info.
• Work with Traders & internal teams to resolve issues.
• Guide customers on refunds, charges & confirmations.
• Keep service professional, fast & friendly.

What We’re Looking For:

• No experience needed - training provided!
• Proficient in 3 languages (written and spoken).
• Strong communication & problem-solving skills.
• Adaptable, tech-savvy & flexible with hours.

Grow your skills, help customers, and build your career in a fast-paced industry! Apply now and level up with us!