Customer Service & Marketing Assistant (Puchong)

EXACT LEARNING SDN. BHD.; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading educational institution in Puchong is seeking candidates for full-time positions. The role involves replying to messages, assisting with enrolments, and managing social media content. Ideal candidates are proficient in English and Mandarin, possess at least a Diploma or Bachelor's degree, and have a positive working attitude. Benefits include 24 hours accident insurance, EPF, SOCSO & EIS contributions, and child education support.

Benefits

24 hours accident insurance

EPF, SOCSO & EIS contributions

Training provided

Company dinners & events

Child education & daycare support

Travelling allowance (if applicable)

Qualifications

• Candidates must be proficient in both English and Mandarin.
• Must possess at least a Diploma or Bachelor's degree in any discipline.
• A keen learner and team player with a positive working attitude.

Responsibilities

• Reply to messages from parents and prospects via WhatsApp, phone, and social media.
• Assist with basic paperwork and maintain enrolment records.
• Support school events, open days, and roadshows.

Skills

Proficient in English

Proficient in Mandarin

Team player

Positive working attitude

Education

Diploma/Bachelor's Degree in any discipline

Job description

Reply to messages from parents and prospects (WhatsApp, phone, social media)

Follow up with enquiries and help with enrolments

Maintain positive relationships with parents and prospects

Social Media & Content

Trim, edit and upload videos to social media

Post content and keep our pages updated

Help capture photos/videos of activities

Create simple posts, captions or reminders

Admin & Events

Assist with basic paperwork and enrolment records

Support school events, open days or roadshows when needed

Medical Leave

24 hours accident Insurance coverage (Working place and home)

EPF, SOCSO & EIS contribution

Training provided

Company dinners & events

Child education & daycare support

Travelling allowance (if applicable)

Requirements

Proficient in English and Mandarin language

Candidate must possess at least Diploma/Bachelor's Degree in any discipline

A keen learner and team player that loves challenges with a positive working attitude

Full-timed positions available in Bandar Puteri (Puchong)