Customer Service Executive - Growth, Training & Benefits

MINNTS Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic service company in Kuala Lumpur is seeking a Customer Service Executive to handle inquiries through calls, emails, and live chats. Responsibilities include providing accurate information and assisting customers with troubleshooting. Ideal candidates should have a minimum SPM or Diploma and possess strong communication skills in Bahasa Malaysia and English. Fresh graduates are encouraged to apply, and the company offers comprehensive benefits including training, bonuses, and annual leaves.

Benefits

Annual Performance Bonus

Medical coverage

Paid Leave

Training provided

Career Growth opportunities

Qualifications

• Fresh graduates are encouraged to apply.
• Good command of languages is an advantage.

Responsibilities

• Handle customer inquiries via call, email & live chat.
• Provide accurate product and service information.
• Assist customers in troubleshooting and issue resolution.
• Update case details accurately in the system.
• Deliver fast, friendly, and professional support.

Skills

Good command of Bahasa Malaysia

Strong communication skills

Good command of English

People skills

Education

Minimum SPM / Diploma in any field

Job description

A dynamic service company in Kuala Lumpur is seeking a Customer Service Executive to handle inquiries through calls, emails, and live chats. Responsibilities include providing accurate information and assisting customers with troubleshooting. Ideal candidates should have a minimum SPM or Diploma and possess strong communication skills in Bahasa Malaysia and English. Fresh graduates are encouraged to apply, and the company offers comprehensive benefits including training, bonuses, and annual leaves.