Customer Service Executive | 24/7 Support & Training Included

IGT Solutions; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Malaysia is seeking dedicated individuals to provide effective online consultations and exceed customer expectations. Candidates should have at least an SPM, be proficient in English, and be willing to work 24/7 rotational shifts. Attractive incentives, annual leaves, and comprehensive health insurance are provided. This role involves teamwork to achieve set KPIs and SLAs, with full training available for fresh graduates.

Benefits

Attractive KPI incentives

Annual leaves

EPF & SOCSO

Health and life insurance

Medical coverage

Linked to LRT/KTM Subang Jaya

Qualifications

• Must possess at least SPM and above.
• Required language: English.
• Willing to work on 24/7 rotational shifts.

Responsibilities

• Responsible for customer online consultation.
• Maintain good communication with relevant departments.
• Work in a team to achieve KPI elements and SLA.

Skills

Customer service

Good communication

Teamwork

Education

SPM or equivalent

Job description

A leading customer service provider in Malaysia is seeking dedicated individuals to provide effective online consultations and exceed customer expectations. Candidates should have at least an SPM, be proficient in English, and be willing to work 24/7 rotational shifts. Attractive incentives, annual leaves, and comprehensive health insurance are provided. This role involves teamwork to achieve set KPIs and SLAs, with full training available for fresh graduates.