Customer Service Assistant

FastJobs; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is looking for team members in Puchong, Selangor. The ideal candidate should have a cheerful personality and possess good communication skills. No experience is necessary as full training will be provided. Responsibilities include tracking parcel shipments, assisting the Customer Service Supervisor, and handling administrative tasks. Benefits include meal allowances and performance bonuses, along with opportunities for career advancement in a friendly working environment.

Benefits

Meal Allowance

Performance bonus

Complete training

Career advancement opportunities

Friendly working environment

Qualifications

• Cheerful personality is essential.
• No prior experience required; fresh graduates are welcome.
• Full training will be provided.

Responsibilities

• Track and follow up on parcel shipment status.
• Assist Customer Service Supervisor with daily tasks.
• Accurately input order details into the system.
• Coordinate with internal warehouse and logistics teams.
• Handle administrative and documentation tasks.

Skills

Good communication skills

Positive working attitude

Basic computer skills

Job description

Job Responsibilities

• Track and follow up on parcel shipment status and delivery progress
• Assist Customer Service Supervisor with daily operational tasks
• Accurately key in order details into the system based on information provided
• Coordinate and communicate with internal warehouse and logistics teams
• Handle simple administrative and documentation tasks

Job Requirements

• Cheerful personality with good communication skills
• Positive working attitude and strong sense of responsibility
• Basic computer skills (e.g. WhatsApp, Excel, system data entry)
• Fresh graduates / no experience are welcome
• Full training will be provided

Salary & Benefits

• Meal Allowance provided
• Performance bonus for outstanding staff
• Complete training and career advancement opportunities
• Friendly working environment with supportive teamwork

Working Hours

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 1:00 PM (Half day)