Customer Service Administrator

YEANG CREATIVE LTD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local creative company in Kuala Lumpur is seeking a customer support representative. Responsibilities include attending to customer enquiries, processing orders, and coordinating delivery statuses. Ideal candidates should possess basic education, be computer literate, and communicate effectively in English, Bahasa Malaysia, and Mandarin. This role offers various benefits including KWSP and medical claims.

Benefits

KWSP

SOCSO

Medical claim included

Annual and medical leave

Qualifications

• Candidates must possess at least Primary/Secondary School/SPM/O Level.
• Computer literate and knowledge in Microsoft Office (Word and Excel).
• Language required: English, Bahasa Malaysia, Mandarin.

Responsibilities

• Attend to customer enquiries and orders.
• Assist sales marketing team in order processing.
• Coordinate between warehouse and customers regarding orders.

Skills

Computer literate

Excellent communication skills

Detail-oriented

Education

Primary/Secondary School/SPM/O Level

Tools

Microsoft Office (Word and Excel)

Job description

Responsibilities

• To attend to customer enquiries and orders
• Attend to incoming and outgoing phone customer calls
• Assisting sales marketing team in order processing
• Recording incoming and outgoing inventories
• Coordinate between warehouse and customers regarding order and delivery status

Qualifications

• Candidates must possess at least Primary/Secondary School/SPM/âOâ Level
• Computer literate and knowledge in Microsoft Office (Word and Excel)
• Language required: English, Bahasa Malaysia, Mandarin
• Internet savvy
• Excellent communication skills
• Good at recording details
• Responsible and self-discipline

Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical