Customer Service

HBA Global Consultancy Sdn. Bhd.; Bukit Mertajam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A consultancy firm in Penang is seeking candidates for a customer service role. Responsibilities include leading client interactions, maintaining communication through WhatsApp, and tracking customer inquiries. The ideal candidate should have experience in customer service and the ability to handle cold calls. Working hours are flexible with a commission structure available.

Benefits

Flexible working hours

Commission-based incentives

Social security benefits

Qualifications

• Experience in customer service.
• Ability to handle cold calls.
• Basic knowledge of account management.

Responsibilities

• Lead customer interactions via WhatsApp.
• Maintain communication with clients for follow-ups.
• Track customer inquiries and provide support.

Job description

Job Responsibilities

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Job Requirements

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Job Benefits

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Working Hours

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